I'm extremely happy with the Zippity service - I can't say enough about how smoothly it went and how convenient it is. The prices are competitive as well, so it's a no-lose for me. I will continue to use Zippity, and have highly recommended it to my co-workers. My only constructive criticism is that I was told that my brakes need service soon - which I know, but the technician didn't tell me what percentage of the brake pads are left. I'm used to being told 50%, 30%, etc. Otherwise, I'm about as happy as can be - thanks so much for an innovative and wonderful service !!!