I paid for a transfer from The Celebrity Ascent in Barcelona on Monday 2 September for four passengers to travel to Barcelona airport. The transfer was to arrive at 9:00am. My husband and I and another couple were outside the terminal from 8:30am waiting for car in case the transfer arrived early. My husband continued to walk around looking for the name HEMMINGs but there was no car there. We rang the number which rang out and checked for phone and email for a message but unfortunately there was nothing from your company. We ended up getting on the taxi line and got a cab to the airport. As I sent messages to your company with no responses I believed that your company was a SCAM. We had an amazing vacation and had transfers in many cities with excellent service but your company totally let us down. I would not recommended your company to anyone.