Specifically requested a baby car seat. Even though your disclaimer states that you can never guarantee it, our first driver didn´t even seem to know that this was requested for the tour. When we told him, he wen´t and found us a car seat (he was very helpful!). The car seat itself was of terribly poor quality. On our second transfer we got a small coach (and of course, again, no car seat for our baby). The driver said it was safe since we could sit with the child in our arms behind another row of seats (I´m not sure how helpful that is when driving 130 km/h). This is no fault of the drivers. They just didn´t even seem to be informed by the company of our requests.