After purchasing a deal on Wowcher I thought I was in for a real bargin, Little did I know I could have brought better quality from the Pound Shop , appalling wasn't the word. After several Emails and phone calls to both Wowcher and Zoozio I have had no communication at all ! I returned the item back to the returns address and since had to call Zoozio again. They confirmed they could see the parcel had arrived back and i should receive a full refund withing 2-3 working days, Yet i have still received nothing nearly 7 days later. I think the certainly need to look into communicating with there customers and definitely need to learn some Customer service skills. As for the website section " About Us" i think that needs to be looked into as it states "We take our responsibilities to our customers seriously, and will do everything in our power to make things right". Well nothing has been done for me! And the line Quoted "the best customer service in the industry" Is beyond a joke it should state " the worst customer service in the industry."