My trampoline was damaged recently by an Oregon ocean storm with wind gusts to 96 mph. I contacted the company and asked for an estimate for replacement parts. The Zupapa customer service representee was outstanding. The representee double checked with me the parts that were needed. Then notified me that the parts would be provided and shipped at no cost to me.
I chose this trampoline because it's a high-quality product. This incident showed me it is built by a high-quality company and served by high-quality employees!
Highly Recommended!!
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