My wife purchased a Zupapa exercise trampoline last year and we love it!! Very well built and great quality. However, the real shining star here is Zupapa's customer service. Unfortunately, we had one of the bungees break. I contacted customer service and very quickly we got a response and a new bungee was shipped to us. While we were installing the new bungee we noticed another one that was wearing out. i again contacted their customer support and a new replacement one was sent to us. Very very impressive!!!! I wish other companies would be this friendly and supportive of their customers.