“My contact with Steven SH4 this morning was really positive - he was polite and helpful through out our contact and gave me peace of mind about a subject I find quite confusing and stressful at times. There was a technical problem with taking payment for my insurance but Steven helped to resolve this quickly and did so in a helpful and reassuring way. It is so good to experience such great customer service! Thank you”
“LW8 was very helpful, although it was not clear what to do after obtaining a quote on line, different ref.numbers needed and many details had to be repeated. Got there in the end thanks to Lauren.”
“EM1 was very helpful in dealing with my query. Efficient and cheapest cover I could find for my home insurance. Second year of using one call for both home and car insurances.”
