“Thank you for your help with my insurance, after an initial mis-understanding and having to chase the DD forms my insurance is now in place - Thank you cl4 - charmaine”
“The person who handled my application was organised and the process was made pretty easy. The only comment I would make is that it felt like a lot was being read from as script, but then I guess that's the way of things now!”
“HI ;
The policy i took out with AR6 this evening was easy to deal with i did not like the add ons that you are trying to sell all i wanted was to pay the qoute you gave me. it will be interesting to see how my year ahead with yourselves go.
I will see what unfolds,
Regards;
kevin connelly”
“I called to make a name change due to recently getting married and was very dissappointed to find out that to change my name which took a matter of seconds it cost me £15.00
Ashley (AE2) who took my call was helpful but as I mentioned it was a very quick call and very quick to change my name but I can't believe for someone to type a name change cost me £15.00.
This is the only policy I've had to pay a fee on, all my other insurances there were no charges.”
“JH5 - Very efficient. I had a few questions which were answered although it felt a little rushed as if the call needed to be completed quickly to get off the line.”
“Wow. Fine to get insured but if you need to make any amendments or add a driver they will charge you over £1,000,000.00 to do it. Definitely changing insurers on renewal”
