“The website was easy to use and it provided me with the info that I needed. However I do like to speak to a person therefore I then contacted One Call by phone. Sharnie Calvert was very helpful and quickly sorted out the queries that I had. It is weird as when I printed out the documentation for my policy, it was Ageas Insurance Ltd (which was the company that my previous brokers had provided) however with One Call it was cheaper??”
“I panicked when I received a letter this morning dated 18:07 advising my policy was being cancelled 7 days from date of letter. Today's receipt date is 25:07. I called and spoke to SH4,he was so very helpful and said that someone should have called me to advise why instead of just sending a letter. The matter was very easily remedied with his help, and my policy now restored to full working order. Many thanks SH4 for your very professional and helpful manner”
“Was helped very well by MR1 she e -mailed the information straight away and was very helpful. We are retired and were very pleased with the manner we were dealt with. Good job! thank you”
“Spoke to Customer Service Agent OF1 for a quote on a car that I was considering buying. He was very knowledgeable, easy to speak to and explained everything fully. The quote was some £200+ less than I expected which was a pleasant surprise. May I also add that One Call are quick a simple to deal with when changing car details and I have recently made a claim for a replacement windscreen which was dealt with so promptly and efficiently - all round excellent service!!”
“One Call quote was excellent compared to others quoted. When I called I spoke to Charlotte (CE6). She was very helpful and knew her job well. Charlotte actually went on to find an even better quote for me! She was friendly, thorough and clearly spoken. This was my first impression of One Call and so far very good!”
“Adam Jackson (aj5) - provided excellent customer service. He was friendly, informative & explained everything to me, ensuring I understood everything.
I got the documents sent to me and everything confirmed very quickly.”
“Ce6 Charlotte was clear, quick and I have to say very good, I have no hesitation in recommending this insurer One Call, good price, seems to do what they state. Thanks”
