“Excellent service from one call just waiting to hear date for repairs to be carried out. Call handler gave an excellent service. I have insured through one call for some years now and hope that I get a good new quote for my renewal.”
“Due to an article in the newspaper with regards fitting a tow bar and informing your Insurer, I wanted to enquiry if there would be a cost to me prior to fitting one. I was informed that of the 4th Aug 2015, there wouldn't be, but to ensure I mention this at my renewal.
Username LR3 to enable a £10 reduction off my renewal premium.”
“JB9 ( james) was very clear and helpful with providing me with all the information and answers that i was looking for
making it so very easy to have your company provide me with my insurance this year”
“Your representative, username RT6, was most helpful in sorting out my renewal - in particular finding a better insurer to fit my specific needs. Thank you very much.”
“I spoke to Rachel Taylor regarding my policy and she anwsered all my queston very claely the way I understant. I will recomend her to the company as one of the best customer service advisers. she is a very out spoken customer adviser”
“LR3 was friendly, easy to talk to, and competently handled my request to pay my cancellation charge over time. I wish all my contact centre experiences were this pleasant. Good for her.”
