“Clear quick and helpful. Wished to add a new car on my policy which was carried out immediately and the documents were in my email within 5 minutes. Too long to wait on the phone though. My customer service assistant was CW5”
“Difficult making contact over week end. Was left hanging on for hours. Decided to call today Monday. Rapid response. Pleased with the outcome. Lauren is a gem! Hold on tight to her. Keep up the good work.”
“When I spoke to Agent MR1 on the phone to make an amendment to my insurance policy, I was dealt with in a very friendly and efficient manor. MR1 made it easy for me to achieve what I wanted and I was amazed that my new policy documents were in my e-mail in-tray by the end of my telephone conversation. Well done indeed!”
“Spoke with AB6 who sorted out my car Insurance quickly with minimum of fuss.
Documents received. Via E mail within 15 mins of finalising agreement. Impressed!”
“I have found One Call Insurance a pleasure to deal with when calling to renew or update my policies. They are courteous and friendly and also very efficient. Thank you.”
“Customer service rep CS1 was friendly and communication was clear. I changed the car on my policy and was gobsmacked to find an increase in my premium when the car is identical, including year, apart from it has a smaller engine!”
“Quick and easy to sort out my car Insurance.
Spoke with AB6 who was very helpful and gave me all the information I needed.
Documents came through via E mail with fifteen minutes. Impressed!”
“Quick and easy to sort out my car Insurance.
Spoke with AB6 who was very helpful and gave me all the information I needed.
Documents came through via E mail with fifteen minutes. Impressed!”
