“Beth (user BH1) was very pleasant and polite,and answered any questions clearly and efficiently.
i would deffinetly recommend One Call to friends and use them again next time”
“I called to include my son-in-law on my car insurance, I was dealt with call handler sr2 and the call handler could not have been more helpful he had my enquiry sorted out in a matter of minutes”
“I find one call to be very helpful and polite,when i called on the phone,and professional manner dealt with my query,solved issues previous,good competative insurance company.”
“KB6 helped me find a policy which suited me even more than the renewal policy offered. It would be nice to see the top 3 policies on the renewal documents as I wouldn't have known about the better policy if I hadn't needed to call to pay with a different card.”
“KB6 helped me find a policy which suited me even more than the renewal policy offered. It would be nice to see the top 3 policies on the renewal documents as I wouldn't have known about the better policy if I hadn't needed to call to pay with a different card.”
“I had the need to phone up 3 separate occasions in one day because of one thing or another and each time the customer service was excellent. All of the people working at the call centre were really polite, friendly and helpful. The calls are answered quickly and, unlike many other insurance companies I have dealt with over a number of years, none of the phone calls I made left me feeling belittled or stupid. Well done for getting it so right MB9 and AG3!”
“Whenever I have been in contact with One Call they have always been courteous and helpful.
They talk to customers in a language the customer understands and not jargon, which is a real help.
They strive to help you in any possible way that they can, so that you get the right policy for your needs.
A pleasure doing business with them.
AJ5 was easy discuss my needs and was very helpful with the extras that could be helpful in the future.”
“As the name says 'one call' is all it took to set up my insurance. Really helped to speak to someone, and AJ5 was very friendly, polite and answered all my questions to set up my policy. Customer service at its best. Real asset to have skilled and helpful staff.”
