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One Call Insurance Reviews

4.6 Rating 4,223 Reviews
94 %
of reviewers recommend One Call Insurance

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Anonymous
Anonymous  // 01/01/2019
Username AE2 helped me rectify an error I made on my policy. Quickly, efficiently and sympathetically. Thank you
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(Home Insurance) - Posted 9 years ago
I had made a mistake on my details and the customer service team were sympathetic and helped me put it right quickly and efficiently.
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(Home Insurance) - Posted 9 years ago
No fault settled ok was talking to *RT2* VERY GOOD
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(Car Insurance) - Posted 9 years ago
very happy and nice to see this engagement with customers
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(Home Insurance) - Posted 9 years ago
Girl on phone was very helpfulbut when reading things back to me she spoke too quickly but in the end it was fine . The call reciever was RT2
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(Car Insurance) - Posted 9 years ago
Reference KB6 I wish companies would give best price first time, rather than me looking elsewhere finding a better price then the original company dropping their price to match competition
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(Home Insurance) - Posted 9 years ago
LM8 was very helpful. I had to ask her to speak up as I struggle to hear what I assume are headband microphones, but did so straight away and she tried to improve my quote, unfortunately unsuccessful, but the customer service was consistent.
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(Car Insurance) - Posted 9 years ago
I have found one call clear and helpful. The insurance is competitive in price and also covers domestic issues as free extras. They offer products for private and let houses.
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(Home Insurance) - Posted 9 years ago
I have found one call clear and helpful. The insurance is competitive in price and also covers domestic issues as free extras. They offer products for private and let houses.
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(Home Insurance) - Posted 9 years ago
KW9 was very helpful and made herself understood. I am pleased with the Service.
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(Car Insurance) - Posted 9 years ago
Excellent service and not too long a wait in the queue. The legal smallprint stuff was a gabbled a bit too quickly, but I guess they have to get through a lot in a day. The All the documents came through as promised within ten minutes. All-in-all 9 out of 10 (compared to 4 or possibly even 3 out of 10 from my previous insurers). The operative, Emma (EM1), was very competent.
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(Home Insurance) - Posted 9 years ago
Excellent service and not too long a wait in the queue. The legal smallprint stuff was a gabbled a bit too quickly, but I guess they have to get through a lot in a day. All the documents came through as promised within ten minutes. All-in-all 9 out of 10 (compared to 4 or possibly even 3 out of 10 from my previous insurers).
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(Home Insurance) - Posted 9 years ago
The lady I spoke to (kw9) was very helpful in adjusting the new policy I had just taken out
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(Car Insurance) - Posted 9 years ago
none
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(Car Insurance) - Posted 9 years ago
RD7 was the co ordinator on my car insurance policy. He was helpful, polite and answered my questions well.
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(Car Insurance) - Posted 9 years ago
Very helpful, polite and efficient. 10/10 spoke to RT2
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(Car Insurance) - Posted 9 years ago
RD7 was very helpful
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(Car Insurance) - Posted 9 years ago
As this is a new policy I can only compare with my previous insurers. I find the service with yourselve to be very good
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(Car Insurance) - Posted 9 years ago
Happy with my car ins but it did take a long time she was very helpful NC4
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(Car Insurance) - Posted 9 years ago
Happy with very thing but did take a long time and need lots of info
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(Car Insurance) - Posted 9 years ago
One Call Insurance is rated 4.6 based on 4,223 reviews