“I confirm that AA2 (Amy Anderson) dealt with my renewal today in a quick and professional manner and I would not hestiate in recommending One Call to my family and friends.
Julie Turner”
“CB8
Excellent customer services. Gave me a good deal on my renewal.
My only criticisms are: I recieved a text message from one call with a promise of £25 cash back if I renewed with them. There was a terms and conditions that wasn't live. I couldn't check the terms and conditions through that text. I renewed and was sat eagerly waiting for my £25 cash back. I needed to contact one call by their online chat service which is very good to enquire about providing my no claims details. I did ask where my £25 was. I was told its if I tell a friend about one call. Another operator told me it had been knocked off my renewal and a third told me I'd recieved the £25 if my renewal was over £250. I haven't recieved the £25 to date. This small issue has made me consider one calls credibility and I'm thinking of making a formal complaint as this is a credit agreement. I think it's very cheeky texting my private number with a false and possibly fraudulent promise. Stop texting me with false claims.”
“I am very pleased with the service that was provided today and in the past when I had to make a small claim. The service provided has always been excellent and I would not hesitate to recommend One Call to friends and family. Great Service. Thank You.
Julie Turner”
“got through on the phone extremely quickly - MB9 was very quick at her job and helpful - no waiting around emailed updated documents to me while on the phone - cannot fault!”
“Really good service. Used a comparison website, very competitive quotation. Spoke to ar6 really straightforward to set up and very helpful. Phones answered really quickly.”
“When my notice of renewal arrived I phoned to see if it needed any alterations. Amy AA2 was very helpful and pleasant. She went through the insurance items with me and even managed to get a slightly smaller fee! She explained everything well and I felt as though my custom was valuable.”
“The young lady I spoke to this morning, regarding taking out the hire car policy as an extra to the new car insurance policy,was RD4 - Regan. She was very efficient and confident in her knowledge of the product. Well done.”
