0800 HANDYMAN Reviews

Name: 0800 HANDYMAN
Address: 246 Upper Richmond Road West,London, London
Rating: 3.87

3.9 Rating 77 Reviews

70 %

of reviewers recommend 0800 HANDYMAN

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Phone:

020 3393 7981

Email:

socialmedia@0800handyman.co.uk

Location:

246 Upper Richmond Road West,London
London
SW14 8AG

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0800 HANDYMAN 5 star review on 22nd March 2017

Pat

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a light switch fixed. The guy came out and failed to fix it on two occasions. I got another electrician who fixed it in one visit. I was billed by 0800handyman for both failed visits. I did not pay the second but I had already paid for the first failed visit and I did not get that money back.”

Helpful Report

Posted 7 years ago

Sorry to hear you had a problem Mark. Our customer care team is keen to investigate what happened in your particular case. Could you send your full name and postcode and if possible a telephone number so we can sort things out for you?

Posted 7 years ago

“Came on time, did the repair as asked, tidied up, charged what they said they were going to charge. This is the sort of service that other companies aspire to, but eludes them as they never put themselves in the shoes of the customer.”

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Posted 7 years ago

Thanks for your positive review Roger, pleased that we exceeded your expectations, we will pass on your comments to all involved.

Posted 7 years ago

“I've used 0800 Handyman many times, and always found them to be prompt, expert and very helpful.”

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Posted 7 years ago

Thanks Shelia for your positive review and your continued business we really appreciate it !

Posted 7 years ago

“My husband does not enjoy DIY and so I rely on 0800 HANDYMAN when I need to get jobs down well and efficiently. Good questions are asked before the visit and the team have always arrived with what they need to get the job done.”

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Posted 7 years ago

Thanks for the excellent review, we are always here to take the pain out of DIY !

Posted 7 years ago

“Intelligent approach to sorting out the repairs. Was quick and tidy and polite.”

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Posted 7 years ago

Really pleased we did a great job for you ! Thanks for your review

Posted 7 years ago

“I lump all those niggly bits of DIY together and Handyman always seem to find someone who can get it done sharp. No hassle and reasonable rates too.”

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Posted 7 years ago

Thanks Nick we really appreciate your review !

Posted 7 years ago

“I needed an electrician to install a new light fixture in hall but the guy sent was not a qualified electrician and could not get it to work. A qualified electrician was sent a few day later who managed to fix it quite quickly. When I order an electrician I expect an electrician with the proper qualifications to be sent. Very disappointing as I have had very good experiences with other tradesmen previously but will do my best to avoid using again.”

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Posted 7 years ago

“I was happy that handyman came on time but God was he slow in doing the work!! I'm not sure if it was intentional but I was on the verge of chucking him out of my house. He didn't install one of the items items I wanted put up and it's cozcoz I couldn't stand him any longer and course is was costing me money. It's the third time I've used this company and the first two times the handymen were quick and did a good job. This one was too slow and the some of the work wasn't even good. Saying that though I would still come back but make sure I get a different handyman...probably younger and hopefully my request will be honoured.”

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Posted 7 years ago

“Very accommodating at short notice. Gary was very helpful and visited a number of times to do a range of tasks following a house move including plumbing, light fittings, picture hanging. Efficient, technically competent and speedily completed.”

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Posted 7 years ago

Thanks Susan for your review and we will pass on your comments to Gary

Posted 7 years ago

“We have used them quite a lot and found them to be reliable and cost effective.”

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Posted 7 years ago

Thank-you Emma glad to hear excellent comments from a regular customer

Posted 7 years ago

“Job specs were very poorly coveyed to our handyman who showed up with an empty van with none of the tools we'd recommended he bring. But worse than that he didn't even have a basic tool box with him. It was a frustrating and very Un-professional service.”

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Posted 7 years ago

“I was considering changing a light fitting over a high staircase, along with a couple of minor electrical tasks. I rang to ask if you would have a ladder long enough - ceiling height above the staircase is 4.2 meters. I was told someone would call me back...but no one did!”

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Posted 7 years ago

Hello Ros Sorry to hear about your issue we have been in touch with you and left a voicemail as well. As I think we explained we have been looking into hiring an additional specialist ladder for you due to the non-standard nature of the staircase. The staircase is of great height and a difficult angle, apologies that this has taken a little longer than you hoped but we would be delighted to help.Please do not hesitate to get in touch and we will arrange a free callback.

Posted 7 years ago

“He arrived very promptly. He was very pro-active and helpful with all advice. And he fixed the issues at hand. I have since recommended Handyman to two fiends. Many thanks, William”

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Posted 7 years ago

Thanks William both for your review and also for for recommending us we appreciate your feedback

Posted 7 years ago

“Prompt attendance, solved the problem, and tidied up well. Thank you. Please note you have spelled my name incorrectly. FRANCES KENNETT”

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Posted 7 years ago

Thanks for your review Frances, apologies for the Typo we will ensure this is corrected!

Posted 7 years ago

“Great service, polite and good work!”

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Posted 7 years ago

Thanks Karen - great review !

Posted 7 years ago

“A polite team of guys who do a very satisfactory job!”

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Posted 7 years ago

Thanks for your review and the feedback on our team, we will pass on your comments

Posted 7 years ago

“Had a serious electrical malfunction in my property in South London recently, electrician came out and fixed it for me making my property safe for me as the current situation was not. Extremely satisfied to say the least.”

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Posted 7 years ago

Many thanks for your review and feedback, delighted that we were able to help in what were obviously difficult circumstances.

Posted 7 years ago

“No reply to emails asking for quote despite multiple followups. Totally useless.”

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Posted 7 years ago

We are very sorry about your experience wit. We can only imagine how frustrating it must have been to not get a callback. Our customer care team is keen to investigate what happened in your particular case. Could you send your full name postcode and if possible and will arrange a free callback for you

Posted 7 years ago

We are very sorry about your experience. We can only imagine how frustrating it must have been to not get a callback. Our customer care team is keen to investigate what happened in your particular case. Could you send your full name postcode and if possible and will arrange a free callback for you

Posted 7 years ago

“The lady I spoke to today was so nice and so helpful. I haven't always found this to be the case, however, with the person who picks up the phone. And I have been a little mucked around with appointments sometimes. But the handyman work itself is usually good.”

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Posted 7 years ago

Great feedback for our customer service team, Sorry to hear that you have had some other issues, we are keen to constantly improve our service to all customers and would like to investigate what happened in your particular case. Could you send your full name and postcode and we will look into this for you.

Posted 7 years ago

“On time efficient and very polite. I like the concept of booking a handyman and knowing that they will turn up to do my job with no extra effort needed from my side. Have had so many troublesome experiences in the past with cowboys so its a relief to know i can rely on 0800Handyman.”

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Posted 7 years ago

Many thanks Alex, great to see that we are surpassing your expectations!

Posted 7 years ago

0800 HANDYMAN is rated 3.9 based on 77 reviews