17TRACK Reviews

Name: 17TRACK
Rating: 1.16

1.2 Rating 292 Reviews

4 %

of reviewers recommend 17TRACK

Company Reviews

Questions

Metrics

1.2

Based on 292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email

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17TRACK 1 star review on 23rd April 2025

Anonymous // 01/01/2019

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“Had a package that has been in transit in the US since dec15 2023, I live on the west coast and per their tracking it arrived from over seas at JFK on Dec 15th then it went to Philadelphia and back to New York and now it’s in New Jersey. I finally contacted the company whom I bought my items threw and they were gracious enough to refund me..”

Helpful Report

Posted 1 year ago

“FAKE SCAM. Said they delivered My parcel but it was delivered to wrong Address. They did not try to retrieve my parcel. They just took my money and gave my false tracking information. Be very wary of making purchases that use 17Track.”

Helpful Report

Posted 1 year ago

“Scam! Contact your credit card provider and dispute the charges then research any future purchases. Especially if it’s less than half price!”

Helpful Report

Posted 1 year ago

“Scam. With no customer service. I ordered perfumes online worth nearly £100 ;tracking shows it’s been delivered 10days back but I never received anything.”

17TRACK 1 star review on 11th February 2024

Helpful Report

Posted 1 year ago

“17 track is a so called delivery company working in line with Chinese Web site scammers do not use this company”

Helpful Report

Posted 1 year ago

“I was told there was attempted delivery yesterday and although both I and my husband were at home neither of us heard the knock or doorbell, it seems. No information is provided as to whether another delivery will be attempted and when. Can we collect it? I hope they phone!”

Helpful Report

Posted 1 year ago

“STOP BUY FROM FACEBOOK ADS! They are Chinese bot scam sites. You can not buy a $200 Christmas Tree for $4. You can not buy a $40 dress shirt for $1.12 !! This site works with the Chinese scammers and lies about your delivery. A bot writes a script that shows a fake delivery comfirmation based on your location. Live in Austin Texas? The bot will say :DELIVERED TO AUSTIN ADDRESS: Live in Ft Lauderdale, FL? The bot will say :DELIVERED TO FT LAUDERDALE ADDRESS:. Your only recourse is to file a dispute with your credit card. If you lose the dispute because of this fake delivery scam, appeal the dispute and tell the credit card company that you will NOT make any further payments on your card until this dispute is reversed. AND they MUST NOT give you bad credit as well.”

Helpful Report

Posted 1 year ago

“Like everyone says it actually is a scam thought I was ordering my fashion nova pants lol they’re saying it’s shipped from airport on its way but it’s been 2 weeks already not okay!”

Helpful Report

Posted 1 year ago

“No parcel.Fake site I bought it off no longer exists 120 pounds out of pocket . Initially thought it was the schuh outlet.”

Helpful Report

Posted 1 year ago

“17 TRACK IS A SCAM WEBSITE APP THAT FAKE ONLINE SCAMMERS USE TO DEFEND THEIR CLAIMS THAT THEY DELIVERED GOODS- THEY DON'T EVEN EXIST.. WHEN YOU ORDER FROM THESE ONLINE SCAMMERS LIKE ELMAMODE BASED IN SEATTLE... TOTAL FRAUD WEBSITE THEY PROCESS MONEY AND WHEN YOU DISPUTE THE CHARGES FOR MERCHANDISE YOU NEVER RECEIVE OR IT'S GARBAGE THEY DEFEND THEIR CLAIM WITH THIS SITE 17 TRACK- NEVER DELIVERED - NO COMMUNICATION”

Helpful Report

Posted 1 year ago

“They delivered my parcel at the wrong address”

Helpful Report

Posted 1 year ago

“A scam that helps overseas scammers. Run if you see this service”

Helpful Report

Posted 1 year ago

“I did not receive the package sent by a Chinese seller, the tracking link from the seller's email to the reviewed site is therefore useless and misleading, at the end of the ride however they certainly do not take responsibility for the delivery.”

Helpful Report

Posted 1 year ago

“Scam...stay away. They have taken my money. Check your sites before ordering. I thought I was ordering Peter Alexander PJs for my daughter for Christmas.”

Helpful Report

Posted 1 year ago

“I was scammed out my money, they said one package was delivered 9 days ago, LIE none was delivered and now supposedly the other is on the way which I don’t expect to see. TOTAL SCAM”

Helpful Report

Posted 1 year ago

“Ordered from a fake Chinese on-line store on "Aliexpress" that uses a fake tracking system "17TRACK" to give fabrication of proof of delivery.”

Helpful Report

Posted 1 year ago

“Company website tracker indicates package delivered 6 days ago. Never received. No response to CS email. I am in the same boat as the other 75 people who've left a BAD review. I'm grateful that it was on $55.00”

Helpful Report

Posted 1 year ago

“Oszustwo. Paczka ma status doręczona, a nie dotarła. Dodam, że status zmieniał się najczęściej w dni wolne od pracy. Tłumaczą się, że to tylko strona do śledzenia, ale skąd mają numer i taką dokładną historię doręczenia paczki? Wygląda na to, że tworzą fałszywe wizualizacje. Czyżby byli złodziejami lub współpracowali ze złodziejami? Gdzie jest moja paczka? Bo na pewno nie została doręczona.”

Helpful Report

Posted 1 year ago

“As with the rest of the reviews, received notification that my package was delivered, got nothing..”

Helpful Report

Posted 1 year ago

“Scam never received products probably partners with risetor.com”

Helpful Report

Posted 1 year ago

17TRACK is rated 1.2 based on 292 reviews