17TRACK Reviews

Name: 17TRACK
Rating: 1.16

1.2 Rating 292 Reviews

4 %

of reviewers recommend 17TRACK

Company Reviews

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Metrics

1.2

Based on 292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email

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17TRACK 1 star review on 23rd April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All I can say is this company needs to be shut down . My order has never showed up. But they keep saying it's coming. Scam!!!!!”

Helpful Report

Posted 3 months ago

“Yup, I am starting to believe this is a scam.. my package says it was delivered and nothing was delivered. My package is no where to be found on my property.”

Helpful Report

Posted 3 months ago

“The worst company in the world. Please DO NOT use this company for any reason at all. Their shipments never arrive and then it’s a hassle to get a refund. Please spread the word, THEY ARE NOT A SUITABLE COMPANY!! One’s packages will never be received! Not sure how they are still in business. Today date is 01/11/2025.”

Helpful Report

Posted 3 months ago

“OH NO No No I am giving 00000 for every star they want us to give, as taking way to long, and getting concerned - I've ordered a package that is coming from China, and it seems the updates I'm getting after I check my tracking number every few hours now, and it seems to be getting closer FINALLY to my address after ordering it early Dec 2024, and after not receiving any information straight away about the parcel tracking number, I e-mailed the company to which I bought item from directly and stated I was not happy it had not arrived and have no information to go with regarding about my parcel shipment, I received an e-mail with the 17Track tracking system, and I check for details, but being it's the festive holidays, I'm giving in to the reason for late delivery- but after reading all these reviews, I am NOW worried I too have may have been scammed, I truly hope not, though I am getting concerned, I will see what happens one it say it's delivered - as cameras will prove otherwise :(”

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Posted 3 months ago

“I got my package exactly when 17Track said it was delivered.”

Helpful Report

Posted 3 months ago

“Total scam. This is a fake tracking site used by scam vendors to make you think something is actually in transport. The site I stupidly brought from was qtvsshop.shop from a Facebook ad. It all looked American and never said it would be shipped from China. Beware of FB and Instagram ads. There’s a whole web of fake support sites involved as well, including cshelp.vip and sservice.shop”

Helpful Report

Posted 3 months ago

“TOTAL SCAM. After many emails and threatening to do a chargeback the following day they said it was delivered. Tracking stated delivered at 14:21 in the 8th January. Well I am typing this review at 07;28am on the 8th January seven hours in the future they’re saying it was delivered. Total scammers. Chargedback coming and I hope they get closed down. Chinese Bastards.”

Helpful Report

Posted 3 months ago

“Zero stars here! Total scam for several Chinese companies selling all kinds of things apparently. Hoping to recover my money from PayPal? Good luck.”

Helpful Report

Posted 3 months ago

“I would give them no stars at allllll..... I really got taken from several vendors here and they all seem to use this 17tracking company..... it is a load of B.S. and they are a bunch of criminals. I think the vendors are too. They all are suppose to be shipping from China....watch out for thing on Instagram and buying stuff through some of these companies as they are putting sites up getting your money and using 17track I think they are all in a huge scam with each other and laughing all the way to the bank.”

Helpful Report

Posted 3 months ago

“My delivery didn't turn up , clearly a scam thieving b******s!!”

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Posted 3 months ago

“No updates”

Helpful Report

Posted 3 months ago

“Track 17 allowes scammers to use and scam consumers by being able to say what they want to say while you think its moving closer but it's not then it says delivered but yet my camera system never seen any delivery made on days and times they claim. I wouldn't trust track 17 as I feel they are in teammates with the scamming company's.”

Helpful Report

Posted 3 months ago

“Still waiting for my package that said was delivered on 12-26.They can't tell me the carrier.They kept sending me back and forth.They want me to go on -line and pay to talk to a tech.🤬🤬🤬”

Helpful Report

Posted 3 months ago

“They suck ass sorry but true total scam I never got my package will never!!”

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Posted 3 months ago

“Take this site down already it’s scam have you waiting 30 days for it to say delivered but no actually attempt”

Helpful Report

Posted 3 months ago

“This is total bulshit I just found out how many people these criminals have been scamming including me this is very frustrating I really feel robbed and unable to do anything about it these assholes need to be sentenced for robbing honest people.”

Helpful Report

Posted 3 months ago

“Total scam. They post bogus delivery updates for ~30 days and then it says "delivered" and package is never delivered. Don't buy from these FB scammers!”

Helpful Report

Posted 3 months ago

“Waited 28 days for my package to arrive. It was supposedly delivered on Christmas Day. Well, that's and easy one to prove wrong. No one is delivering on Christmas Day in the USA. Total scam, I don't think the package was ever even shipped. Learned my lesson. Don't order off of a Facebook advertisement.!”

Helpful Report

Posted 3 months ago

“I have been waiting for a parcel for 27 days and was told it was delivered to me on the 27th December a lie I am in and I’m in all day so no delivery”

Helpful Report

Posted 3 months ago

“Their tracking updates are days behind! Not to mention there is no information on who's delivering the package. What a scam!”

Helpful Report

Posted 3 months ago

17TRACK is rated 1.2 based on 292 reviews