17TRACK Reviews

Name: 17TRACK
Rating: 1.17

1.2 Rating 258 Reviews

4 %

of reviewers recommend 17TRACK

Company Reviews

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Metrics

1.2

Based on 258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email

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17TRACK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Après avoir lu les commentaires j’avais peur de mon achat fait sur Facebook pour Pandora (suppose) et bien avec 17 track j’ai suivi le colis et tout est arrivé au temps prévu”

Helpful Report

Posted 1 year ago

“Apparently, 17Ttrack accepts the retailer’s input that an item is delivered when it was not delivered. According g to 17Track’s statement, they accept data inputted by the retailer of the delivery status and not the actual company delivering the package. If 17Track wants to be legit, they need to be able to validate tracking and delivery via the company actually handling the package.”

Helpful Report

Posted 1 year ago

“Awful, horrible, fake, and fraud. Ordered a pair of shoes via an "Australian" website. Got a confirmation email after the transaction from a Chinese-based organisation I had never heard of. Shortly thereafter, the comms around tracking were handled by 17Track. The comms over the course of the next month told a lovely tale - the order progressed from Wenzhou to Shanghai to Australian customs to Australia Post to....... "Delivered". Alas, after 6 weeks of waiting, no delivery has arrived. I have reached out for assistance and to check the delivery details. Nothing. No response. I note on other reviews, 17Track have made a point of telling people to reach out to the retailer about the status of their deliveries. However, from the time the "retailer" transfers ownership to the "carrier" it is the carriers responsibility's to ensure safe transit of the items. If the carrier never received the items from the retailer, the carrier shouldn't be commenting on the status of the delivery. Anyway. Fell for the scam. No one to blame but myself. If you order something online and you see 17Track as the carrier, call your bank and try to get refunded ASAP.”

Helpful Report

Posted 1 year ago

“Facebook put an add out to buy shoes by Tory Burch via Saks Off Fifth...totally scammed out of $100. Fighting via Citibank to get my money back as nothing was delvered and the website is now totally defunct to contact anyone. This is so wrong to make money off of innocent people.”

Helpful Report

Posted 1 year ago

“Said that my order had been delivered never received it this is a scam never use them”

Helpful Report

Posted 1 year ago

“Hi I ordered from china followed the shipping for months said goods had been delivered successfully I never received wouldn't use again best to avoid”

Helpful Report

Posted 1 year ago

“I was told that my order had been successfully and signed for on the 29/8/23 at12 30 I never recived and never signed for any thing I have e-mailed them and not heard yet”

Helpful Report

Posted 1 year ago

“Tracing site says my order has been delivered ITHAS NOT. I am so disappointed about time you stopped scamming people.”

Helpful Report

Posted 1 year ago

“I ordered several items from US Crossbow. The company states that is was delivered at 1:30AM. NO one is out making deliveries at that time. They offered me a 10% refund. I am afraid I fell for the SCAM”

Helpful Report

Posted 1 year ago

“I placed an order in July for a tent. 17 track said it was delivered but I never received any thing avoid this site if possible it’s a scam”

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Posted 1 year ago

“Ordered from 2 different companies and it says they’ve been delivered. But not to me. So I guess I’ve been scammed and it really gets me so angry.”

Helpful Report

Posted 1 year ago

“The tracking states the parcel was delivered.. the parcel was NEVER delivered. The local post office has no trace of it- it was never updated with a USPS tracking number therefore It was NEVER in the USPS hands. SCAM”

Helpful Report

Posted 1 year ago

“Twice I've ordered from firms that use this delivery firm. Twice I've not received my item. I've had tracking numbers but one number told me my parcel had been delivered to an address 300 miles away!!!! And the companies involved just say "its been delivered"..... But not to me!!! Terrible terrible terrible service. DO NOT USE!!!!!!!”

Helpful Report

Posted 1 year ago

“This site is a SCAM it says my order got delivered and it never got delivered to me at all there’s no way I can get my refund back please avoid this site at all costs.”

Helpful Report

Posted 1 year ago

“This is a scam Company I ordered from used my card details and my item is saying delivered yet I never received it and cannot provide a signature! Avoid at all costs.”

Helpful Report

Posted 1 year ago

“I received my package. It's take like 17 days since I ordered. That's why my reviews just put 3 Star. It's a very long time waiting and supposed to be 7-10 business days.”

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Posted 1 year ago

“The package tracking says delivered yet it was never received.”

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Posted 1 year ago

“If I can give them 0 stars I would never received my ordered this is a scam”

Helpful Report

Posted 1 year ago

“I have had 3 orders by sellers who use 17Track - it appears to be a site that simply enables false tracking information to be uploaded to reinforce he scam seller and resist refunds. Need I say that none of these goods ever arrived - as soon as you see 17Track you know you've been scammed!”

Helpful Report

Posted 1 year ago

“I have two orders one by ebay then on by wish who used this shipping months apart and never got either items I ordered beware if u want what u order don't order from retailers who use this u will never get your items”

Helpful Report

Posted 1 year ago

17TRACK is rated 1.2 based on 258 reviews