17TRACK Reviews

Name: 17TRACK
Rating: 1.16

1.2 Rating 292 Reviews

4 %

of reviewers recommend 17TRACK

Company Reviews

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Metrics

1.2

Based on 292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email

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17TRACK 1 star review on 23rd April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seller posed as QVC on FB. ( wish FB was as quick to squash scams as they are free speech) paid money and no item delivered. Checked shipping 17track had update for 2 days then nothing. I even sent 3 emails ( a link if there is a problem on page) no reply no communication at all. Both seller and shipper are on this scam together”

Helpful Report

Posted 11 months ago

“Placed an order over a month ago. Have not received it, yet it shows on your site, that it was delivered? Nothing 😡 Asked for a refund, and nothing. I am SO angry and just hope that this doesn't happen to me and others again!!!!!”

Helpful Report

Posted 11 months ago

“Scammer 🛑⛔️ I ordered 2 months ago £35 cctv camera never arrive stop buying from China 😡”

Helpful Report

Posted 11 months ago

“I have been waiting for a package to arrive for a month. Tracking never shows a city location. It just says arrived at next regional distribution facility. There have been no updates in 2 weeks. When I clicked on the help link and clicked on where is my package, my tracking now has 4 new updates with the final update saying that the delivery failed.”

Helpful Report

Posted 11 months ago

“TOTAL CHINESE SCAM COMPANY, As someone that has worked in the World Wide Distribution Industry. All that this so called Company says and does is a total LIE. All companies can give Full Details of all positioning of Carrier Orders, Dates and Whereabouts. This Company does nothing like that, it has NO traceability methods and issues Standard Garbage Responses. It is also Complicit with the so called Point of Sales, or is probably the same Company using different false information. IF YOU HAVE HAD THE MISFORTUNE TO HAVE DEALT WITH THESE BASTARDS, THERE IS NOTHING TO BE DONE AND DO NOT USE ANYTHING CHINESE AGAIN.”

Helpful Report

Posted 1 year ago

“They claimed they have an expert online and keep sending me emails my items on the way and preparing for shipping but never arrive. I made several attempts to contact their customer service to no help”

17TRACK 1 star review on 20th April 2024

Helpful Report

Posted 1 year ago

“F**king Chinese scammers! I think it's time to drop a nuke on China. That will take care of these cockroach chinese scammers. Come on....do it”

Helpful Report

Posted 1 year ago

“ZERO STARS SHOULD BE AN OPTION AND YOU GUYS KNOW IT. YOU ARE PARTNERS IN CRIME WITH THE SCAM ARTISTS THAT ALL OF THESE REVIEWERS HAVE BEEN VICTIMIZED BY. NOW, I KNEW AS SOON AS I MADE MY PURCHASE THAT I HAD BEEN SCAMMED SO I CALLED MY BANK AND PROVIDED MANY, MANY SCREEN SHOTS OF THE FAKE WEBSITE THAT YOU ARE COLLUDING WITH, AND I EVEN BEGGED THEM TO RETURN MY MONEY. I WAS LUCKY ENOUGH TO GET MY MONEY BACK BUT OTHERS WERE NOT. I STILL FOLLOWED THE TRACKING FOR GIGGLES KNOWING THAT WHEN IT WAS MARKED DELIVERED IT WOULDNT BE HERE SO MY EXECTATIONS WERE ALREADY AT A ZERO. I ALSO LAUGHED WHEN NOT 5 MINUTES AFTER I PROMPTED YOU ABOUT MY DELIVERY IT SHOWED THIS AND THIS IS NOT REALITY IN MAIL DELIVERY. IT DOESNT MAGICALLY LAND AT THE LOCAL POST OFFICE AND GET DELIVERED WITHIN AN HOUR. TOTALLY RIDICULOUS: 2024-04-08 15:01 ⬅️ LA MESA,CA 91942, Delivered, In/At Mailbox 2024-04-08 14:32 ⬅️ LA MESA,CA 91942, Out for Delivery 2024-04-08 14:04 ⬅️ LA MESA,CA 91942, Arrived at Facility 2024-04-07 21:04 In Transit to Next Facility, Arriving On Time 2024-04-05 20:54 In Transit to Next Facility, Arriving On Time 2024-04-04 14:18 CINCINNATI OH NETWORK DISTRIBUTION CENTER, Departed USPS Regional Facility 2024-04-04 13:35 CINCINNATI OH NETWORK DISTRIBUTION CENTER, Arrived at USPS Regional Facility 2024-04-02 15:38 US, In Transit to Next Facility, Arriving On Time 2024-03-31 09:08 US, Customs clearance completed 2024-03-29 11:04 US, Arrived at US Airport 2024-03-27 11:41 HONGKONG, Departure From HK Center 2024-03-25 12:38 HONGKONG, Arrived at HK CENTER 2024-03-23 10:21 SHENZHEN, Item outbound in sorting center. 2024-03-21 14:22 SHENZHEN, Item inbound in sorting center. 👏THE POINT IS, YOU ARE SCAMMERS AND YOU DONT GIVE 1 FU*K ABOUT ANYONE HERE WHO HAVE PROBABLY BEGGED FOR THIER MONEY BACK. YOU HAVE NO CONSCIENCE. YOU ARE HORRIBLE PEOPLE. YOU SHOULD BE PROSECUTED.”

Helpful Report

Posted 1 year ago

“I ordered an item and have yet to receive it. It says it was delivered and it clearly was not. I was told to contact my post office and they have no record of this. THIS IS A SCAM TRACKER!!!!!! I will be filing a formal complaint”

Helpful Report

Posted 1 year ago

“It’s absolutely a scam, I they are using this tracking apps to scam customers…I was waiting for almost 1 month for my parcel , when I track my parcel it saying it was delivered already but there’s no item received…it’s a scam please do not believe on this site …”

Helpful Report

Posted 1 year ago

“Scammers use your company to pretend it's a real product”

Helpful Report

Posted 1 year ago

“Null as sh*t, asks continuously for a captcha and never works after (seriously guys ? a computer asking a human to prove he/she is not a robot ??). Full of ads instead.”

Helpful Report

Posted 1 year ago

“Update. The parcel has arrived so happy with the service”

Helpful Report

Posted 1 year ago

“I am patiently waiting but their site overnight when from in transit to delivered. Wish I had read the reviews first”

Helpful Report

Posted 1 year ago

“Absolute scam No tracking found on three separate orders and items never received Wish I read the reviews for dhgate and 17tack. Will never recommend to anyone”

Helpful Report

Posted 1 year ago

“WUYOU0000210285 my ref number.Waitingbon a parcel for almost 2 months.Now they tell me it was delivered but l never received it.”

Helpful Report

Posted 1 year ago

“2nd time of NOT receiving my merchandise! This company claiming it had been delivered. I have camaras and it has not or never was delivered! And of course a China company, I will not receive a full refund. From now on I'll just pay retail price.”

Helpful Report

Posted 1 year ago

“This company is totally a scam also involved with other online scammers as well. Please see the screenshots that I shared to have better understanding about scam they doing”

Helpful Report

Posted 1 year ago

“Total Scam! Ordered over 2 months ago. No customer service. Automated response system saying sorry for the delay, due to holidays or busy periods please expect longer delays! Parcel says delivered but to another state.”

Helpful Report

Posted 1 year ago

“Scam, I ordered a cedar planter. The tracking said it was delivered, but I never received the planter.”

Helpful Report

Posted 1 year ago

17TRACK is rated 1.2 based on 292 reviews