17TRACK Reviews

Name: 17TRACK
Rating: 1.16

1.2 Rating 292 Reviews

4 %

of reviewers recommend 17TRACK

Company Reviews

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Metrics

1.2

Based on 292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email

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17TRACK 1 star review on 23rd April 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an item and have yet to receive it. It says it was delivered and it clearly was not. I was told to contact my post office and they have no record of this. THIS IS A SCAM TRACKER!!!!!! I will be filing a formal complaint”

Helpful Report

Posted 1 year ago

“It’s absolutely a scam, I they are using this tracking apps to scam customers…I was waiting for almost 1 month for my parcel , when I track my parcel it saying it was delivered already but there’s no item received…it’s a scam please do not believe on this site …”

Helpful Report

Posted 1 year ago

“Scammers use your company to pretend it's a real product”

Helpful Report

Posted 1 year ago

“Null as sh*t, asks continuously for a captcha and never works after (seriously guys ? a computer asking a human to prove he/she is not a robot ??). Full of ads instead.”

Helpful Report

Posted 1 year ago

“I am patiently waiting but their site overnight when from in transit to delivered. Wish I had read the reviews first”

Helpful Report

Posted 1 year ago

“Absolute scam No tracking found on three separate orders and items never received Wish I read the reviews for dhgate and 17tack. Will never recommend to anyone”

Helpful Report

Posted 1 year ago

“WUYOU0000210285 my ref number.Waitingbon a parcel for almost 2 months.Now they tell me it was delivered but l never received it.”

Helpful Report

Posted 1 year ago

“2nd time of NOT receiving my merchandise! This company claiming it had been delivered. I have camaras and it has not or never was delivered! And of course a China company, I will not receive a full refund. From now on I'll just pay retail price.”

Helpful Report

Posted 1 year ago

“This company is totally a scam also involved with other online scammers as well. Please see the screenshots that I shared to have better understanding about scam they doing”

Helpful Report

Posted 1 year ago

“Total Scam! Ordered over 2 months ago. No customer service. Automated response system saying sorry for the delay, due to holidays or busy periods please expect longer delays! Parcel says delivered but to another state.”

Helpful Report

Posted 1 year ago

“Scam, I ordered a cedar planter. The tracking said it was delivered, but I never received the planter.”

Helpful Report

Posted 1 year ago

“Had a package that has been in transit in the US since dec15 2023, I live on the west coast and per their tracking it arrived from over seas at JFK on Dec 15th then it went to Philadelphia and back to New York and now it’s in New Jersey. I finally contacted the company whom I bought my items threw and they were gracious enough to refund me..”

Helpful Report

Posted 1 year ago

“FAKE SCAM. Said they delivered My parcel but it was delivered to wrong Address. They did not try to retrieve my parcel. They just took my money and gave my false tracking information. Be very wary of making purchases that use 17Track.”

Helpful Report

Posted 1 year ago

“Scam! Contact your credit card provider and dispute the charges then research any future purchases. Especially if it’s less than half price!”

Helpful Report

Posted 1 year ago

“Scam. With no customer service. I ordered perfumes online worth nearly £100 ;tracking shows it’s been delivered 10days back but I never received anything.”

17TRACK 1 star review on 11th February 2024

Helpful Report

Posted 1 year ago

“17 track is a so called delivery company working in line with Chinese Web site scammers do not use this company”

Helpful Report

Posted 1 year ago

“I was told there was attempted delivery yesterday and although both I and my husband were at home neither of us heard the knock or doorbell, it seems. No information is provided as to whether another delivery will be attempted and when. Can we collect it? I hope they phone!”

Helpful Report

Posted 1 year ago

“STOP BUY FROM FACEBOOK ADS! They are Chinese bot scam sites. You can not buy a $200 Christmas Tree for $4. You can not buy a $40 dress shirt for $1.12 !! This site works with the Chinese scammers and lies about your delivery. A bot writes a script that shows a fake delivery comfirmation based on your location. Live in Austin Texas? The bot will say :DELIVERED TO AUSTIN ADDRESS: Live in Ft Lauderdale, FL? The bot will say :DELIVERED TO FT LAUDERDALE ADDRESS:. Your only recourse is to file a dispute with your credit card. If you lose the dispute because of this fake delivery scam, appeal the dispute and tell the credit card company that you will NOT make any further payments on your card until this dispute is reversed. AND they MUST NOT give you bad credit as well.”

Helpful Report

Posted 1 year ago

“Like everyone says it actually is a scam thought I was ordering my fashion nova pants lol they’re saying it’s shipped from airport on its way but it’s been 2 weeks already not okay!”

Helpful Report

Posted 1 year ago

“No parcel.Fake site I bought it off no longer exists 120 pounds out of pocket . Initially thought it was the schuh outlet.”

Helpful Report

Posted 1 year ago

17TRACK is rated 1.2 based on 292 reviews