1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,933 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,933 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first time using 1800-Battery and I was very impressed from start to finish. Excellent customer service speaking to Jose on the phone. Anthony Hill my technician came to my home to install my 🪫 Very polite and thorough. ☺️⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Tech had not arrived 7 hours after I placed my order, and I had to cancel.”

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Posted 1 year ago

“Battery Replacement and installation appointment was scheduled several days in advance. On the date of service appointment, no update, no confirmation, after over 3 hours of waiting, texted customer service, then was told the technical personnel is not available, and will need to wait another 3-4 hours for service. Thank God I did not brokedown on the Side of the road waiting for rescue. In 80 degree heat such service is truly unprofessional and unacceptable. No customer service follow up…NOTHING!!!”

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Posted 1 year ago

“Reese was amazing. It took 10 minutes from when he arrived until he left, and the car, at most, and Reese was very nice too. The car is starting without a hitch now. Best service possible for something this urgent, far beyond what I expected.”

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Posted 1 year ago

“Super great service. Not much of an upcharge from regular battery prices, and the tech was super professional and quick!”

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Posted 1 year ago

“Victor did a great job.....Thanks Victor 5 stars....if you ever need your battery replaced use 1 800 battery”

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Posted 1 year ago

“Horrible customer service. ordered the 2 hour delivery and now 5 days later no battery. they keep moving the time and responds hours and hours after any communication. will never ever use them again.”

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Posted 1 year ago

“Paid for replacement battery and later car died again. Had Advanced Auto Parts and my mechanic both confirm battery was no good and needed to be replaced so what did I pay you for!?”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Reasonbly priced and on time”

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Posted 1 year ago

“5 out of 5 for sure! My car died in my garage and this was the perfect option for me. The technician came out to my house (I think his name was Jason) tested the battery and replaced it in within a matter of minutes. Super grateful for the speedy and thoughtful process.”

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Posted 1 year ago

“Very fast, very helpfu. A life saver”

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Posted 1 year ago

“Very nice gentleman, very quick & professional”

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Posted 1 year ago

“Everything was just as promised. I was stuck with a dead battery and within a few hours of contacting 1-800 Battery, the tech was at my house and quickly got the battery swapped out and I was back up and running. Highly recommend this service.”

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Posted 1 year ago

“Mr Rob was friendly and professional!!! Most important, he got the job done. I was at work when my car battery died. Mr. Rob arrived and put in a new battery. The entire process was pretty quick.”

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Posted 1 year ago

“amazing service, expensive but really good”

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Posted 1 year ago

“The technician came earlier than the time I had scheduled on your website, which was inconvenient since I was working. He replaced the battery and my car still would not start. He said he did not test the old battery, which I thought your website said would be done before replacement. I wound up having my vehicle towed to be checked out and am not sure I needed the new battery.”

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Posted 1 year ago

“This was the first time that I have used the 1-800-Battery service and for the most part I was very pleased. I was initially given an estimated arrival time of 1 hour, about which I was very pleasantly surprised. But then (after that hour) the estimated arrival time was bumped to FIVE HOURS, and I was not happy about that at all. But the technician (Chad) got there about an hour later, and he told me that there is some flaw in the software which greatly increases that time. Chad did a really quick job, and was professional in every way. So all in all it was a very good experience.”

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Posted 1 year ago

“It was a pleasure to meet Malcolm from 1800battery. He turned up on time and had the job done inside 10 minutes. He was professional and courteous.”

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Posted 1 year ago

“Smooth and seamless. Better than I ever thought it would be. Thanks so much for heat service.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,933 reviews