1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,971 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 3 years ago

“Technician was good however the process was stressful. The time frame given was falsely advertised. Had 2 different ETAs given upon checking status and ended up waiting for more than 5hrs which was way beyond the first quoted time of 45mins-1hr wait time.”

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Posted 3 years ago

“The overall service was exceptional. The communication was challenging. After placing the order it was unclear “what would happen next “ impossible to chat or talk live. I almost cancelled the payment when the map link of technicians location came up”

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Posted 3 years ago

“Technician installed battery with no problem. However, I have yet to receive warranty from 1 800 Battery.”

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Posted 3 years ago

“Ben came out faster than I was expecting and did a fantastic job of explaining what he was doing. He had the right battery my car required. He was professional and personable. Great service and great guy! Ben will be my personal roadside service from now on. Im telling everyone about Ben’s service!”

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Posted 3 years ago

“The technician was great, and the guys at the office as well. They found me the perfect battery for my car!”

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Posted 3 years ago

“The technician was more than an hour late. Other than that, the service was satisfactory.”

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Posted 3 years ago

“Terrible company to deal with. Charged my mom $250 for a $150 battery that she didn't need because problem was the starter. Should've just charged $75 for the call. I called them. They did nothing. Mobile mechanics will buy the battery and install for less.”

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Posted 3 years ago

“Super efficient! Highly recommended and the technician (Sheldon) was very professional.”

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Posted 3 years ago

“They were great accept they were an hour late! They were scheduled for 6:30-7:30 am and didn’t show up until 8:30. Otherwise great service!”

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Posted 3 years ago

Even 6:30 AM is a bit early for us as warehouse doesn't open until 8am. We got there as soon as we could.

Posted 3 years ago

“This is a wonderful service! The technician worked late and installed my battery at 8 pm so that I could drive to a doctor appointment in the morning. I am very grateful.”

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Posted 3 years ago

“The Tech arrived on time and installed the battery and made sure it is in the best operating state. In addition he checked the alternator ensuring that it was working as well.”

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Posted 3 years ago

“My car battery died at my house. I was scrambling to figure what to do. Call a friend for a jump. Call my insurance. What is the price of a battery. I stumbled across 1800Battery. I called and the process was so easy. The next day at 9 sharp the assistant was at my door. He changed the battery and it works great. Excellent experience. Will recommend.”

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Posted 3 years ago

“From placement of order through arrival time seemed a little longer than expected (approx. 3 hrs.), but I have to give a 5 Star rating because of the efforts of the installer - Rob Polk - to get here (Chicago on a Friday afternoon), and to overcome some issues encountered with the installation. Also, the text updates and tracking are excellent.”

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Posted 3 years ago

“Fantastic customer service, fair pricing and fast! Thanks Jason!”

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Posted 3 years ago

“Amazing experience. Second time and they were even faster. Will use again.”

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Posted 3 years ago

“5 star, wonderful service!”

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Posted 3 years ago

“I was very impressed with 800-Battery and how quickly the Service Represtative arrived. He was orginally scheduled to arrive on Tuesday morning. However, he came on Monday afternoon of the Holiday. He was very professional and quickly went about installing the new battery. He made sure everything was properly put back in place before leaving. And took extra time to test that the windshield wipers were workin properly.”

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Posted 3 years ago

“Your people were prompt and professional. I would recommend your service with confidence.”

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Posted 3 years ago

“Awesome job. Your tech was quick and did the job right. The price was very reasonable too”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 4,971 reviews