1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,102 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,102 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new battery was delivered and installed with no issues. Great service!”

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Posted 1 year ago

“Bad news , the guy was hour late, told him my car battery would not start at all, apparently He did not test my battery before he replaced it because that was not issue it still would not start .. now I have to chase Down a tow and out my money so I’ll have to call credit card company to try to get refund …. Nightmare”

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Posted 1 year ago

“5 stars”

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Posted 1 year ago

“I am very happy with the company. I needed a fairly rare battery for a foreign car and they were able to install one at a competitive price”

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Posted 1 year ago

“Worth the wait. My 9+ year old battery gave out at a gas station. Robert S. arrived with his jumper cable in 2 hours instead of the 1 hour estimated, but he treated me and my car with respect and gave instructions so my battery would hang on until it could be replaced. When he replaced the battery, he explained what he was doing and gave me tips on maintaining its life. Requesting and paying for service online was very easy.”

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Posted 1 year ago

“Don't waste your time. After ordering a battery and not getting any notification of delivery, I reached out and was informed that they couldn't find the battery for my car, but if I spent an additional $50 they had a "better battery". Classic upcharge scheme. Additionally the picture of the battery on their website (in my case) was not the one they promised to deliver. Terrible service and time wasted. I drove one mile to Advanced Auto Parts where they had the battery I wanted for a better price, in stock and installed it for free. Another example of a good idea ruined by poor execution.”

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Posted 1 year ago

“Excellent, professional service.”

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Posted 1 year ago

“Second time returning customer. Very satisfied. Thank you.”

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Posted 1 year ago

“Excellent fast service within 4 hours of ordering! The battery was replaced at my work location. Easy peasy. Why Why go to a shop with this convenient service available.”

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Posted 1 year ago

“The technician came to our house on time and checked our dead battery, confirmed that it needed to be replaced, checked the alternator and determined it was fine, installed the new battery and took away the old one. The technician was cordial and competent and quick. Problem solved.”

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Posted 1 year ago

“The installer was professional, quick, detailed and very personable. Really good job!”

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Posted 1 year ago

“My battery died last night, tried jumping it, no dice. Scheduled a replacement with 1-800-Battery, the process online was easy, the local agent called to make sure I placed the correct order for my vehicle, appointment was scheduled for between 9-11AM, Mike M. arrived, replaced the battery, was very professional, friendly and courteous and got me going within 15 minutes. I have no hesitation recommending 1-800-Battery from start to completion the process was amazing!”

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Posted 1 year ago

“Very efficient and prompt system - put in my request on-line and received a response within a few minutes. Just over an hour later, a technician had arrived to fit the battery. Very pleased with the service.”

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Posted 1 year ago

“The guy that came out was excellent! What a nice guy! However, haven’t received my warranty info yet. If you guys could do that it would have been a perfect experience”

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Posted 1 year ago

“Very accommodating fast service”

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Posted 1 year ago

“I had a bad experience with 1-800-Battery. I booked the 11-1 pm time slot for a replacement battery at about 10:45 am. I waited but did not receive any calls or messages saying that they would be late. I called at 1 pm and they said the technician would be there in 45 mins. After 45 mins I called back and they didn't know where he was. He finally arrived at 2:45 pm but did NOT apologize or mention anything about the fact that he was 1 hour and 45 mins late. If I had known that they wouldn't be able to make it in the time slot I had booked I would have called another service because I had to leave for work at 3. Also, it wasn't great to get hit with an extra $25 travel fee right before checkout.”

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Posted 1 year ago

“Our battery went out on a Sunday before my wife and I were individually traveling the next day. My wife found 1800Battery.com and we gave it a try. Competitively priced, they came to the house and replaced the battery. Not easy to do on a 2019 Cadillac XTS, as we found out. Their tech was friendly and determined to resolve the issue. He was successful and the car was back in working order that day. Thanks for a great service.”

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Posted 1 year ago

“The service was incredibly smooth and fairly priced. From selection of the battery and warranty package to the delivery and installation I was kept well-informed.”

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Posted 1 year ago

“Very easy-to-use website. Good pricing. The APEX Serivce Tech Mike Fajardo was very professional. Only one problem was not Mike's fault. I believe sometimes the web might overbook so he was a little late.”

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Posted 1 year ago

“Fantastic and quick service! I’ve been telling everyone about 1-800-Battery.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,102 reviews