1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,948 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Same day delivery! Great service!”

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Posted 2 years ago

“My battery installation tech was later than originally scheduled, but once he got here, did quick work and was pleasant to work with. Overall, very happy with service! Thank you!”

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Posted 2 years ago

“Good work big Bob was very nice came out quickly and finished the job in 10 minutes”

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Posted 2 years ago

“Everything was perfect. Somewhat pricey but worth it.”

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Posted 2 years ago

“Your advertising claims there are no hidden charges or unexpected fees. Yet, when I get to check-out there is a $25 fee added on for "milage" for the service person to drive here. That stinks. The service person was knowledgeable and efficient and performed the service promptly. Yet that $25 fee sticks in my craw as a last-minute way to screw me out of more money. I'm sure you make a lot on that fee from people stuck somewhere who have no choice. I should have canceled the order and looked elsewhere, but, frankly, I, like many people where tired and just paid it. I'd tell people to look elsewhere.”

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Posted 2 years ago

“Arrived on time, brought battery, efficiently installed it and took old battery for recycling. Expensive service, but worth it during a busy week.”

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Posted 2 years ago

“I was worried this might be a lot more expensive than taking the car in, but it was pretty comparable. Calculating the hassle of getting my car jumped plus trying to figure out how to install at Auto Zone, this was definetely worth it. The tech was quick and efficient, contacting me in the selected window and letting me know he was on the way.”

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Posted 2 years ago

“I set up an appointment between 10am-12pm. At 3:00 i still hadnt heard from anyone so I called and talked to a customer service rep that told me that the person installing the battery would be there by 4:00. So he gets here and installs the battery, car starts and good to go... not so fast. An hour later my car doesn't start at the gas station so i checked the battery and the negative cable was barely hanging on. Not the best experience, that's a fact.”

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Posted 2 years ago

“Excellent service - quick response! I was thrilled they were able to get my car up and running so fast! Highly recommend!”

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Posted 2 years ago

“good fast service”

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Posted 2 years ago

“Amazing. Installation was scheduled for the evening of the day I called. Then the tech arrived earlier! Quick, efficient and personable. Couldn’t be happier.”

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Posted 2 years ago

“Incredible, respectful, speedy service. TOP NOTCH”

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Posted 2 years ago

“Could not be more pleased. The installer was very professional and the convenience of the service is just unbeatable. They made having a car battery replaced as easy and painless as possible.”

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Posted 2 years ago

“Good service person”

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Posted 2 years ago

“Wonderful service. From beginning to end I was exceedingly happy with the phone operator, the company itself, and the person who showed up on time to provide the service. Five star all the way. The cost was a top-notch investment in itself.”

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Posted 2 years ago

“Be very careful with this company. It recommended the wrong battery for my car on the website. The technician explained that a less expensive battery was needed for my Honda. While the technician is still changing batter, I received an invoice from 1-800-Battery with the charge for the more expensive battery. I contacted the company and explained the situation. Within minutes I received an updated invoice with the correct battery listed and the costs. However, when I received my credit card statement 3 weeks later, I was charged for the more expensive battery. I contacted 1-800-Battery to report the elevated charge. I was told that I would not receive a refund for 7-10 days. Why?? I will not do business with this company ever again. Very sloppy bookwork.”

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Posted 2 years ago

“Rob (the tech) was fast, effective, and incredibly pleasant to chat with while he changed out the battery. Thanks!”

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Posted 2 years ago

“Very good service. Prompt and friendly. Thank you.”

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Posted 2 years ago

“I am baffled, bamboozled, bewildered. My car battery was completely dead and I scheduled an appointment to receive a replacement. The technician was scheduled to arrive between 9-11 am. After multiple messages and phone calls to customer service (and being told several times the technician was “at the appointment ahead of mine”) the technician arrived at 5 pm and completed the job in…12 minutes. I feel I am a reasonable person and understand that things happen, but the technician arriving SIX HOURS after the end of the scheduled time frame is completely unacceptable and unprofessional. I missed an appointment and was also unable to pick up my animals from the vet (resulting in me having to board them an for extra night, spending extra money). I asked for another technician and was told he was the only one working today and that he was “not the most reliable to be honest”. I saved a screenshot of this because my brother in Christ, why are you talking about other employees this way to your customers? I specifically chose the morning 9-11 time because I had places I needed to be, though assuming I’d be able to be on my way by noon was a far off dream apparently. I lost an entire day waiting on the technician to arrive because I couldn’t use my vehicle. Why bother offering appointment times if they won’t be honored? Literally may as well write “we’ll arrive at some point (probably) could be any time between 8 am and 6 pm” instead of offering appointment times. Absolutely insane. Don’t use this company :)”

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Posted 2 years ago

“This service is a little pricey but you pay for what you get. What I got is a heavy duty diehard battery.They delivered the battery to me. They installed it. And they took the old battery. My hands remained clean. Priceless!!”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,948 reviews