1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,054 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was about 4 hours late...after I received a text that he would be there in 2 hours and then another one in one hour. Acted like a inmature 12 year old once he arrived.”

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Posted 2 months ago

“We got a new battery delivered and installed in just a couple hours. The technician was so helpful, and made sure everything was working well before leaving.”

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Posted 2 months ago

“Awesome! Definitely recommend.”

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Posted 2 months ago

“The tech was very good at his job on the installation and replacement on a bad terminal. We are very pleased with the fast response and quality of your product.”

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Posted 2 months ago

“Communication and service was easy! Will use again when needed”

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Posted 2 months ago

“Be Leary of the pricing quoted for installation with this company because the technician comes and immediately says that I’m gonna have to pay another 70+ dollars for “set up” of a Battery. All fees should be expressed up front and not hold us at ransom”

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Posted 2 months ago

“I would recommend this service. They were efficient. Arrived on time.”

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Posted 2 months ago

“Wonderful service!!!”

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Posted 2 months ago

“Awesome job!”

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Posted 2 months ago

“I was visiting my mom (she’d been in the hospital for several times recently) at her condo in NJ. I was set to return to DE, had the car packed, and goodbyes said. Get in the car, push the starter and nothing. I did a search and saw 1800battery had some good reviews so I figured I’d give them a try. I needed them to install the battery too because everything I had was at home. Michael arrived around 3pm and had the car up and running 40 minutes later. Crisis averted and I was able to make it home with no problems. I would definitely use 1800battery again.”

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Posted 2 months ago

“The attendant you sent was thorough, informative and pleasant. I would recommend your service to anyone in need of the service you provide.”

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Posted 2 months ago

“Great experience quick response friendly and knowledgeable associates.”

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Posted 2 months ago

“I called for a battery issue. The service was good but I needed to call to see what the status of the tech arrival before I received any communication. Then things seemed to happen. I would suggest a better arrival estimate. The first message said the arrival would be within 7 hours. Then an hour later I got a message that they were about 10 minutes away. If I had not looked at the tracker map I would have not seen the change. Then I went outside to wait for the vehicle to pull up and the tracker said they had arrived. I walked outside to look for the technicians car and saw a car sitting down the block. Just sitting there. It was an unmarked passenger vehicle. I just waited outside and about 13 minutes later that car pulled up to my house. Don’t know if it was a lunch break or what. The tech really never explained who he was nor really said hello. Just started setting some tools out of the back of his passenger car and changed out my battery. Never checked it for charge. I knew it was dead because I had checked it and tried charging it overnight and it was still dead but this seemed not as professional as the advertisements indicated. I needed to provide the tech with tools so he could get the battery out. Well I gut a new battery but not impressed with the professionalism of the company.”

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Posted 2 months ago

“I had the worst experience. My order that was supposed to arrive 8am -10am the technician did not arrive until 1:30pm with zero communication. To make matters worse, he couldn’t start the car to fix the battery. I am yet to receive my refund”

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Posted 2 months ago

“Juan installed the battery and was great.”

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Posted 2 months ago

“Excellent response time and workmanship! I highly recommend them”

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Posted 2 months ago

“5 out of 5 stars. It wouldn't let me click. Good job. Efficient and friendly.”

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Posted 2 months ago

“Promptly services, the technician arrived on time, brought the battery and in less of 40 minutes my car work perfectly. Customer services was very good and technician very professional”

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Posted 2 months ago

“I got a new battery! Quick, efficient and priced well. Christopher, the tech, was awesome!”

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Posted 2 months ago

“my battery was completly dead and I had just shipped my car to a new address. I did not know anyone who could refer me to a company that could help. I went on line to 1 800 Battery.com and place an order. I received an immediate response and within 2 hours the gentleman from your company arrived with the correct battery and it was installed within 45 minutes. The installer was pleasant and thorough and professional. For the future, I would not call any other company to help me. Well Done!!!!!!”

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Posted 2 months ago

1-800-Battery is rated 4.3 based on 5,054 reviews