1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,985 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Die Hard battery in 2023. I was not aware that the battery I purchased was not the one installed in my car until I had to have it replaced September 11, 2024. The battery installed was an off brand, not the one I paid a premium price for. I will not use 1-800 battery again.”

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Posted 2 months ago

“Your customer service is top-notch. I had several issues with the time and even though I was very upset, your rep remained calm and really did everything he could to get the technician to me. My appointment was scheduled for 8-10. The technician arrived about 11:15. The service was quick, the technician was polite and knowledgeable. An okay experience.”

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Posted 2 months ago

“Tech was supposed to come at approx. 9 AM. Battery was supposed to have been delivered before the tech got here. It wasn't. He had to go pick it up. Work started at 1 PM. It took a little bit but that was because it was a Dodge and you have to remove the front wheel and splash pad to get at the battery. Then of course put that all back on. Manny was very polite, professional, personable, and knew what he was doing. He did a great job and if I need battery.com again, I hope they will send him.”

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Posted 2 months ago

“Fantasic service. Booked and got my dead battery replaced same day.”

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Posted 2 months ago

“Total Value— a 3-star. Technician was great. 5 minutes to install. Price is my only concern. Just because you can get $300 for average quality battery doesn’t mean you should. I would use you again, except it will be more worth it to get a jump from insurance company and take it to AutoZone for $80 installed…out the door. Wish I could rate the service value higher, but I cannot.”

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Posted 2 months ago

“HORRIBLE - I called in 530a to have everything set up. They told me at 9a they would send someone, I had to reach out to them to find out they had no techs in my area. 5 hours of my day wasted, I had also set everything up via Affirm, not sure why they ran my card for $450”

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Posted 2 months ago

“I put in a request at 10 AM CT for an appt same day b/t 11-1 CT. Long story short, no technician could be dispatched. I waiting all day and ended up cancelling at 5 PM CT. Doesn't seem very reliable to me.”

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Posted 2 months ago

“An installer arrived with the car battery I ordered online and installed it quickly. This was so easy I will definitely do use them again.”

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Posted 2 months ago

“This service is excellent. I would recommend you to anyone who needs to replace a car battery and wants to forgo the hassle of having their car towed to a service station.”

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Posted 2 months ago

“The tech came earlier than expected. Explained things to me and itge battery installation only took about 10 minutes.”

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Posted 2 months ago

“Showed up on time; installed battery as promised”

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Posted 2 months ago

“Easy to book online. Fitter arrived on time and was very helpful and courteous.”

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Posted 2 months ago

“Great service in all respects!!”

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Posted 2 months ago

“Great service. They communicated well and showed up quickly. A bit expensive.”

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Posted 2 months ago

“If your battery is dead and you can’t jumpstart, 1-800-Battery did a good job for me. Easy and quick and less costly than towing”

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Posted 2 months ago

“Jayden took my call..When I was trying to pay, my credit card wouldn't go through. He said to call him back and he could still get me scheduled for the same day. I did and all was well.. Damon Gilliland, technician, was quick and very professional. He understood I was at work and did the battery transfer on his own and returned my keys when finished. The arrival timing was just as promised. Very happy I chose 1-800- battery.”

Helpful Report

Posted 2 months ago

“My 2018 Cadillac's battery died in my garage at 7:00PM on Saturday 8/31/24. I discovered 1800battery.com on Google search and placed my battery replacement order with them at 7:48PM. They acknowledged my very reasonably priced order immediately! On Sunday 9/1/24 at 9:06AM (Labor Day Weekend) I received an email stating that my order status had been changed to Driver Assigned/Pickup! I then received a text at 11:28AM that their technician was on on his way with their new battery and would arrive in about one hour! Their technician, Jeff Walker, arrived at 12:06PM and proceeded to remove my dead battery and install my new AC Delco battery which was an identical replacement! Jeff did a great job completing the replacement at 12:50PM and checking my alternator which was correctly charging the new battery that already had been delivered fully charged! My order was completed in only 17 hours from the time it was placed and the battery was delivered and installed! I highly recommend this company's battery replacement service and their very capable technician, Jeff Walker!”

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Posted 2 months ago

“The technician arrived within the requested time frame. I was able to track him in real time due to their advanced technology. Was a professional, efficient, and battery installed within a few minutes. Had a question regarding battery. Called customer service and representative answered my questions. All in all a pleasant experience.”

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Posted 2 months ago

“The young man seemed quite competent on installing the battery. The old battery was the original battery, so the tech had a difficult time disconnecting it. But he got it finished and my car just purred!!”

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Posted 2 months ago

“This was our SECOND battery replacement (two different cars) by this company, and both were totally excellent. I especially appreciate the trained and knowledgeable techs who did the work. Bob”

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Posted 2 months ago

1-800-Battery is rated 4.3 based on 4,985 reviews