1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,333 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,333 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I left my lights on overnight, and needed a jumpstart. Dealing with a person to make the appointment and pay by credit card was a breeze. The tech they sent, Joshua, was friendly, polite, and really knows his stuff. My battery was not cooperating, so he had to try at least four different things, but he got it done with no drama. 10 out of 10 would use these guys again, and since Phoenix is so hard on cars, I'll probably have to.”

Helpful Report

Posted 1 month ago

“One 800 battery is fantastic and so are the live agents and service people that bring the battery… I had a terrific experience not once but twice. Thank you very much.”

Helpful Report

Posted 1 month ago

“I came back from a trip and one of our cars wouldn't start. My options were to call to get a jump and then drive to an auto parts store to buy and instqall a new battery - or call 1-800-Battery and have them come to me. I placed the order with 1-800-Battery at 10:50am and at 12:50 the technician arrived with a new battery. Ten minutes laterm it was installed and the car was up and running. The technician was friendly and competent. Plus they take the old battery and recycle it.”

Helpful Report

Posted 1 month ago

“Very good service.”

Helpful Report

Posted 1 month ago

“Excellent fast service !!! I appreciate you and will use your company again next time ! I will certainly let everyone know how superb your service is ! The Tech that helped was fantasic ! Thanks !”

Helpful Report

Posted 1 month ago

“Texts kept me informed of the progress of my order. The technician came when promised and was very efficient.”

Helpful Report

Posted 1 month ago

“Fast and great quality service within 2 hours”

Helpful Report

Posted 1 month ago

“Service was easy to schedule and excellent customer service!”

Helpful Report

Posted 1 month ago

“They were here quickly”

Helpful Report

Posted 1 month ago

“The tech who installed my battery called to see if I wanted the work done earlier - which I did - and arrived as promised and fully prepared to do the installation quickly - less than 30 minutes - and professionally. Along the way he educated me on a couple of key points - like where the battery actually is! I have had this car 12 years and always thought it was up from! Not so.”

Helpful Report

Posted 1 month ago

“I would definitely recommend. They were timely and professional.”

Helpful Report

Posted 1 month ago

“When you send your child off to college and something goes wrong, you feel helpless. My daughter’s car was in need of a new battery and hers was so bad, she couldn’t drive to get a new one installed. I found this company online and was so happy to get this scheduled and completed. The only complaint I have was the misleading prices. I had picked a battery online and paid for it. I called before I clicked submit on my purchase to ensure I was doing it correctly and ensure the timeline fit my daughter’s schedule. After submitting payment, I received a call back stating I did not pay for install which was double my initial payment. I felt stuck and made the additional payment they requested. Once billing was taken care of, everything went smoothly. Jake was out delivery and installation specialist and he was kind, knowledgeable, and friendly to my daughter. I stayed on the phone with my daughter to ensure her safety, and Jake was professional who quickly got the job done! I would recommend him to anyone. I would tell all to watch closely to what they are paying for so they aren’t surprised when additional payment was necessary. Jake was fantastic and made up for the billing error!”

Helpful Report

Posted 1 month ago

“Had a very good experience, the technician who came out to replace my battery was so sufficient ,kind and explained a lot to me about the process , his name is Damon Gilliland .The people who answered the phones and scheduled my appointment were also nice , I recommend 1800 Battery and will definitely refer other people like me to them. Who have health issues and hard to travel it was worth the money and the phone call”

Helpful Report

Posted 1 month ago

“The technician was knowledgeable and quick. I was ready to go in just a few minutes.”

Helpful Report

Posted 1 month ago

“Service was good, the technician who changed my battery was knowledgeable. The company could be better at communicating ETA of service and the e-commerce side could have been a bit swifter.”

Helpful Report

Posted 1 month ago

“It was amaizing servise, The situation was really stressful whe I realized that my van can. not be started because of dead battery, all resalved as soon as I contacted Battery.com. Issue resalved within one hour.”

Helpful Report

Posted 1 month ago

“Having my car battery replaced by Battery.com was a very pleasant, easy experience! I made an appointment on a Sunday evening, and they were here at 10:am Monday morning to deliver and install my new battery. John was very nice and extremely helpful, and the battery was replaced sooo quickly! I would highly recommend Battery.com for car battery replacement!”

Helpful Report

Posted 1 month ago

“The service I received was better than expected. Customer service was proactive and helped me avoid ordering the incorrect item and kept me informed along the way. Corey who installed my battery was friendly, professional and knowledgeable. My only complaint is that I can’t use this service for all of my car repair needs.”

Helpful Report

Posted 1 month ago

“Installer was excellent and a great worker. He did everthing and was polite.”

Helpful Report

Posted 1 month ago

“it was ok, still waiting on the parts, they DID NOT ship it until a day or 2 later after i placed the order. WHY? i do not know why, short of help? People don't wwant to work?”

Helpful Report

Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,333 reviews