1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID AT ALL COST!! This company is a scam! My service request was below average and I did not receive the DieHard Gold battery that I purchased. Instead I received an FVP battery that died on me the next day. After reaching out to customer service to request warranty service, I was told that the company policy had just changed a day after I purchased and I would have to pay $99 to service a faulty new battery that their company sold me. After not agreeing to this, I asked to speak to a manager and was told the manager is really busy and would give me a call back at a later time which they never did. I ended up having to purchase another new battery from AAA and regrettably, accepting my loss of $362 from this scam company as a lesson learned. STAY AWAY!!!!!”

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Posted 1 year ago

“Thank you so much, delivery and installation was super quick and Kevin was great. Thank you!!”

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Posted 1 year ago

“This is the second successful time I have used 1-800 Battery. Excellent service. On time and dependable. Thank you.”

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Posted 1 year ago

“Easy and convenient. I would definitely use this service in the future”

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Posted 1 year ago

“The mechanic showed up right on time to change the battery. I would definitely recommend to anyone needing this service.”

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Posted 1 year ago

“Dustin was extremely courteous and efficient!”

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Posted 1 year ago

“Easy to order the service. Ryan came early and did a fine job in installing the battery.”

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Posted 1 year ago

“I had my battery replaced in my 2011 Mercedes Benz and after trying to drive home from work a new light alerted on my dashboard and I could no longer accelerate. This has never happened and I had no dashboard alert prior to needing a new battery. I called back to 1-800 Battery to see if someone would come check to see if it was installed properly or if a certain reset was needed in order to get my car working normally, whoever I was speaking to would not help me and only said for $99 someone can come check the battery. I told him the battery is fine, they just replaced it, he kept saying "Umm" and wouldn't offer anything other assistance. I asked for the manager, he said he wasn't in, even at 10:38am on a Tuesday. I offered to speak to his voicemail even and he wouldn't do that. He said he had my information and he would call me back when the supervisor came in. This was yesterday morning and still no one has reach out. Extremely unprofessional and if you aren't sure you fixed a certain call then you should not be working on them.”

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Posted 1 year ago

“Prompt, courteous, good price. Couldn’t have asked for more!”

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Posted 1 year ago

“I scheduled an appointment for them to come to my place of employment to replace my car battery. I let them know from the beginning that my vehicle was a hybrid. The earliest same day appointment was 2:00 to 4:00 PM. Jaylen called to let me know they would not be able to come until 4:30-5:00 PM. I had to repeatedly call Jaylen and someone finally showed up after 7:00 PM. The person that showed up was unprepared, had no idea where the battery was in a hybrid car. He kept on saying it should be in the back seat. I had to google where the battery was to tell him. I had to remove the covering of the battery in the vehicle myself. He had the hardest time removing the battery. He didn't want to place the protective cover over the new battery because in his words that was just a hassle. I had to put the covering back in the vehicle myself after the battery was installed. He had no flashlight just his cell phone. I had to use my cell phone flashlight so that he could have light. I thought this would be a fast and convenient way to have my car battery replaced. Instead it was expensive and they were extremely unreliable. Jaylen kept on telling me the person coming to change the battery was not answering their phone.”

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Posted 1 year ago

“Fast service response time and great technician that changed the battery. Appreciate the service greatly.”

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Posted 1 year ago

“The response time was great, and the installation went well. The only quibble I have is that a written 3 year warranty for the actual battery that was installed wasn't provided. I was told just to hold on to the receipt.”

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Posted 1 year ago

“Very happy with process and the technician Eric. He arrived within the allocated time and communication was very clear. Would recommend and use again.”

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Posted 1 year ago

“***** Very quick and efficient.”

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Posted 1 year ago

“Had a great experience with Trever, he was very friendly and helpful in the replacement of my cars battery as well as filling my tires, 5 out of 5 for him.”

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Posted 1 year ago

“Arrived when they said they would. Technician was pleasant and replaced the battery quickly.”

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Posted 1 year ago

“The representative knew exactly what to do and did it in a very efficient manner.”

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Posted 1 year ago

“Great Job and Service”

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Posted 1 year ago

“Excellent service thank you”

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Posted 1 year ago

“I received execelent service from 1-800-Battery!!”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews