1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,941 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,941 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent work”

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Posted 1 year ago

“Good service. Efficient”

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Posted 1 year ago

“you can’t tell ppl it’s gonna be there between 9-11 am and come at 8. it’s pathetic to give me 30 dollars off when you wasted my whole day as 3.75 an hour. do you pay your employees slave labor wages? exactly.”

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Posted 1 year ago

“They came earlier than the quoted time but were very apologetic. Quick and efficient service.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Excellent experience. Great installer, on time and friendly, knowledgeable.”

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Posted 1 year ago

“2/5 It's ridiculous that your website allows appointments for times that you don't accept. At 2, I made an appointment for 6 that day. No one contacted me to let me know that the appointment would not be honored. When I called at 7, you kept me on hold for an hour and never answered. That being said, when the appointment was rescheduled it was honored punctually and my car was serviced satisfactorily. So you avoid one star.”

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Posted 1 year ago

“I was happy with how fast the delivery and installation were BUT double the price of a battery from any auto part store was not worth it to me. I should have just Ubered to the nearest auto parts store and installed it myself. I would not recommend it to my friends.”

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Posted 1 year ago

“I was very happy with the battery replacement service provided.”

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Posted 1 year ago

“Great service. Just as promised on the website. Professional and friendly.”

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Posted 1 year ago

“Very poor communication.Did not respond to text or voice mail.Waited 30 min on phone.Never answered.Have not received warranty or receipt.”

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Posted 1 year ago

“Ryan Keeling's service was excellent.”

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Posted 1 year ago

“Scam artists. Bait $ switch check BBB”

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Posted 1 year ago

“I was pleasantly surprised how easy and fast the online form and process through completion. My technician, Ernest Elmore, was friendly and professional. Completely Satisfied with 1-800-Battery and their employees. Process was same day service, A+”

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Posted 1 year ago

“Prompt, courteous and knowledgeable.”

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Posted 1 year ago

“Great service and installation !”

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Posted 1 year ago

“The service was fantastic! Completely satisfied, and Desmond was absolutely wonderful!”

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Posted 1 year ago

“Customer service is horrible. After I placed my order I was promised an ETA of 2 hours but it ended up being 2 days. I tried to contact customer service by phone but ended up on hold for hours before I gave up. I left three voicemails and sent three emails without getting a response over 2 days. Finally, I received a phone call from the service tech on Sunday morning after waiting for almost two days and he was at my house within 5 minutes and did an excellent job of installing a good quality battery for me in about 15 minutes. He told me he just received my order that morning. The battery and the service tech person were great but the customer service is just about the worst I have ever experienced.”

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Posted 1 year ago

“Great service every time!”

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Posted 1 year ago

“Eddie was very knowledgeable and helpful”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,941 reviews