1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,929 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really don't know if what I'm writing is going to be read or not... but I feel really scammed. I bought a battery for a BNW with a total cost of 465 dollars and they sent me another one of lower quality and when talking to the seller He told me that if I didn't want it I had to pay 90 dollars to send the technician, he didn't give any solution, unfortunately my urgency made him accept the battery, I think it's all a big scam and manipulation so that the customer is forced to Accept, I will never buy again, much less recommend to anyone, very bad job.”

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Posted 8 months ago

“Appreciated the prompt service directly to my home.”

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Posted 8 months ago

“My old car died twice in one week. I knew it was the battery. Turns out not only did I have the wrong type of battery in my car but also a very old one as well. The Technician showed up on time and was very courteous. Explained a few things and left all in under 15 minutes or less. Yay! 😁”

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Posted 8 months ago

“I was totally satisfied with the servie provided. I would highly reccommended this company to everyone and will certainly use them again. Updates kept me informed each step of the process”

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Posted 8 months ago

“It was a very quick, pleasant experience. Two hrs from scheduling to completion of instillation of the car battery. Tech was very pleasant and professional. It was my first time using this service, and I would definitely use them again.”

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Posted 8 months ago

“This was the easiest purchase and install I have ever experience. The whole process was so flawless and professional I would recommend the service to everyone. Linda D”

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Posted 8 months ago

“Rob was polite, quick, friendly and knowledgeable.”

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Posted 8 months ago

“Excellent and responsive. Really appreciate their help!”

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Posted 8 months ago

“James the technician saved me from canceling my order. My order was delayed a day due to technicians not wanting to work Super Bowl Sunday!!!! Not good for a 24/7 company. James told me he was available Super Bowl Sunday but, received no orders! The scheduling system is horrible!!”

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Posted 8 months ago

“Installer did a thorough job and was very helpful.”

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Posted 8 months ago

“I ordered a battery to be delivered and installed in my vehicle in March 2023; I am mid-60s and a single woman and can not do it myself. They did not show up, and at the end of the day sent me a cancellation email. No problem, I'll buy it somewhere else. BUT, they did NOT refund my $325. I have called and emailed 4 times over the last 10 months and they all say the same thing - "someone will call you back within 24 hrs". No one ever calls back. I filed a report at https://reportfraud.ftc.gov because I am tired of chasing them. Be very very careful about giving these people your money - they are dishonest and apparently enjoy taking advantage of seniors who live alone.”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“Great service.”

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Posted 8 months ago

“Excellent service, the man that came was punctual, polite and a professional. Will use you again!”

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Posted 8 months ago

“5 out of 5! Called in the AM, phone rep was super helpful, answered all of my questions and set up a service visit. Borys showed up at our home within less than 2 hours with a new battery! It was not an easy install (2000 Merceded ML320), but he stuck with it, and did a great job. I highly recommend 1800Battery!”

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Posted 8 months ago

“Excellent Service. Arrived ahead of schedule and very thorough. Would use again.”

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Posted 8 months ago

“Extremely dissatisfied with my first (and last) experience with 1-800-battery. Was overcharged $69 in what is a classic "bait and switch". Paid $354, including taxes and installation but received a different, inferior battery that was listed on the 1-800-battery website for $264 along with a shorter warranty. 1-800-battery refused to refund the difference and their customer service was a rude chat session that they refused to provide a transcript of. I will be filing a complaint with the BBB and posting warnings on my social media accounts to avoid doing business with 1-800-battery.”

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Posted 8 months ago

“We were very impressed with their service. The battery in our car failed as my wife was driving. The technician met us at the car and replaced our battery with a new ac Delco. We had a new battery in less than two hours. Great service at a reasonable price...highly recommend 1 800 Battery.”

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Posted 8 months ago

“I needed a new battery for my Navigator, and a courteous young man named Riddick was dispatched to my home. After an exchange of pleasantries, Riddick tested my old battery and alternator and replaced my old battery. The whole exercise took less than 15 minutes. I would recommend this service to anyone.”

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Posted 8 months ago

“Terriblle serivce, avoid at all costs. I stupidly made the mistake of looking online for a moblile battery install for my car and 1800battery popped up. Sounded like a good plan so i went ahead with it. THings went downhill the moment i gave them my payment info. They send you repeated emails saying your order has been updated and you need to create an account to view your order status on their website. I assume this i s just fishing for my contact information, but who knows. My order was confirmed and i recieved multiple emails comfirming my installation time. After waiting around for 3 hours ( the install window was two hours) i had to leave to go to work. An hour and a half after the install window had passed i recieved a call from a tech saying he was 20 minutes away. I told him that wouldn't work, he had missed his window by an hour and a half and he was a complete asshole in telling me he didn't work on thier scheulde he worked on his owm. I conacted 1800battery and the customer service was a joke. They told me " it looks like he's getting close to you for the install" even after i told them they had missed their window. Requested a refund from them and 8 days later i was hit with a $100 dollar random charger from them on my car. Absouletly avoid doing business with them unless you have an entire day to wait around and enjoy dealing with douchebages in customer service.”

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Posted 8 months ago

1-800-Battery is rated 4.3 based on 4,929 reviews