1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,973 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good company. If you need a battery especially in an emergency they would be the ones I would call.”

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Posted 3 years ago

“Unfortunately, the battery did not fix the problem. I DID indicate on my original request that I thought there was a problem with the battery connection, so am surprise you did not send out someone who could change that out as well. I finally had to have the car towed to get it fixed. I will have to decide whether or not I will use your services again.”

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Posted 3 years ago

“Great Service It was very fast and the person arrived on time.”

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Posted 3 years ago

“Fast service and affordable”

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Posted 3 years ago

“My technician was wonderful”

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Posted 3 years ago

“I booked a 1:30 pm service time and the service person arrived at 8:40 pm. Nobody from 1-800-Battery bothered to give us an update during the whole time. I contacted them 3 different times during the entire time I was waiting to get an update and nobody could give me any helpful info. They were simply guessing and kept asking me to just wait. I will definitely never use this company again and will tell all my family and friends to stay away from this unprofessional and unethical company.”

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Posted 3 years ago

“I needed my battery replaced and I had to get to work so I thought it would be very convenient to have 1-800-battery deliver it to me and install it for what was a very fair price. However, I received a text that said "Your battery will arrive in 20 minutes". I expected that to be a little off, but was happy with how fast I got a response and expected them to come within the hour. This was at 10:55 AM, i was already late for work, and I did not receive my battery until 8PM. They sent me a tracking number for the battery, that showed how far the driver was from me. He sat at what I presume to be his home for about 2 hours while I was told it was 20 minutes away, drove to the Beach (the tracker was literally on the sand at the beach) and stayed there for about 5 hours. Then drove back to the same house as before, and then called me saying he was on the way, after not responding to me all day. All the while, customer service at 1-800-battery was giving me random estimates, saying he had Other jobs to attend to, even though they had already taken my money and I was at work waiting for a new battery. They said there is nothing they can do, and any time they give is an estimate. The price was fair, though it seems to be a very dishonest and un-organized company. I do not recommend using them, it would have been cheaper and faster to get a tow truck to advanced auto parts.”

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Posted 3 years ago

“Promises unkept by 800 battery”

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Posted 3 years ago

“Very pleased with being able to have a service that comes out and installs a battery. Thanks for making life easier!!! Very prompt and professional service!”

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Posted 3 years ago

“technician was great but the only reason I am giving four stars is because I scheduled the appointment for Thursday evening and they rescheduled my appointment until the next day. Otherwise, was a great experience.”

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Posted 3 years ago

“They came out in timely fashion and changed my battery. They Did an excellent job.”

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Posted 3 years ago

“This was a super easy process and the technician was helpful and friendly. I’d recommend for anyone who’s battery went bad and they don’t want to pay for a tow to a shop.”

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Posted 3 years ago

“The customer service was great. He handled my car with care and explained what he was doing thoroughly. Thank you”

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Posted 3 years ago

“Fast, professional, and friendly service.”

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Posted 3 years ago

“Gerald, the technician, arrived quickly and had us working in less than 15 minutes. He was helpful and friendly and very respectful...the kind of customer service I wish we saw more often nowadays!”

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Posted 3 years ago

“Fast and easy.”

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Posted 3 years ago

“This went very smoothly!”

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Posted 3 years ago

“Service was wonderful! Thank you so much”

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Posted 3 years ago

“Every one was very pleasant. Great customer service.”

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Posted 3 years ago

“Excellent service. Easy. Mo who installed battery was great.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 4,973 reviews