1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,055 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“.............”

Helpful Report

Posted 5 months ago

“I submitted my request at 9AM online for delivery and installation of a car battery. At the time, the website was showing an ETA of 3 hours and 3 minutes. The technician did not arrive until almost 5:45PM and stated he was only supposed to deliver the car battery. Luckily, the technician was nice enough to stay and install the car battery, but after he finished the installation and tested the battery, it was not testing well, so I may now be stuck with a bad battery. Would not use the service again.”

Helpful Report

Posted 6 months ago

“I was completely stranded and 1-800-Battery came out right away and changed the battery on my car and got me up and running fast! The technician was really great, and very friendly. I would definitely recommend the service!”

Helpful Report

Posted 6 months ago

“They said they would get to me from 11 am to 1 pm. They showed up at 2 pm. However, replaced the battery in ten minutes and my truck is back in operation. Best money spent on car repair ever! This was convenient and the service was very good.”

Helpful Report

Posted 6 months ago

“Great response. The tech was efficient and he knew what he was doing. I give Josh Kelley a 10 out of 10. This was my first use of the service. I will use it again when needed in the future.”

Helpful Report

Posted 6 months ago

“great job”

Helpful Report

Posted 6 months ago

“Was very impressed at how easy everything was. Delivery was fast and the driver was very polite. Thank you 1-800- Battery.”

Helpful Report

Posted 6 months ago

“Service was on time, quick, and kind. Thank you!”

Helpful Report

Posted 6 months ago

“Not good batteries. The replacement wasn't my original”

Helpful Report

Posted 6 months ago

“I think that 1800 Battery was very helpful in getting a battery for in for my car. they keep me informed when it was coming. I did had a problem but they solved it.”

Helpful Report

Posted 6 months ago

“Great service and easy to schedule!!!”

Helpful Report

Posted 6 months ago

“Excellent and spedy service. My installer was great!”

Helpful Report

Posted 6 months ago

“I was pleased in all aspects of your service and the results.”

Helpful Report

Posted 6 months ago

“I called for car battery at 10:45 AM because website said delivered in 90 minutes. Operator told me he will put me in 11 AM to 1 PM timeslot but will arrive before then. Will get email updates on status. At 12:30 still no battery and no email updates. I called back and he says drivers picking up battery and will be there by 1pm. I called back at 2:30 PM. Still no battery. Still no email updates on status. I talk to operator and put on hold for four minutes and then disconnected. I have to call back. Now I am told driver is close but has a FLAT TIRE, REALLY??? At 5 PM still no battery, still no email updates. I called to CANCEL my order, this is ridiculous. I am told at this point he is on your street. Will be at your house in a few minutes. An hour and a half battery delivery/install turned out to be a SIX HOUR AND 15 MINUTE wait. What a shame. If delivered in a reasonable amount of time and email updates rating would be better. I did this to same time. I could've driven somewhere and picked up the battery myself and save time and money.”

Helpful Report

Posted 6 months ago

“Very easy and convenient!!!”

Helpful Report

Posted 6 months ago

“I was so happy to have a highly competent mechanic come to my house to replace the battery in my car. (Sheldon is terrific!) It’s an expensive service, but was well worth it for me. And also a shout out to the customer service people manning the 800 number - I spoke with a couple of them and felt reassured that the service requested would be the service provided - and it was. (Seems important to mention in this day and age of low quality - 1-800-Battery stands out as a high quality operation. 10/10 would recommend!)”

Helpful Report

Posted 6 months ago

“The installer was great. Courteous, on time and efficient.”

Helpful Report

Posted 6 months ago

“Excellent work. The technician was very professional and knowledgable,”

Helpful Report

Posted 6 months ago

“When I placed my order, the window I selected was 8-10 am. The battery didn't get installed until after that window but it was not the fault of the installer. There seems to be some integration issues between Affirm and 1800 battery. Also there was a lag in customer service responding to my inquiry. Once dispatched, the installer did a great job and was very efficient.”

Helpful Report

Posted 6 months ago

“The guy said he was done and tried to put the battery cover back on under the seat without clapping the battery down, I ended up having to do it myself..”

Helpful Report

Posted 6 months ago

1-800-Battery is rated 4.3 based on 5,055 reviews