1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,205 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Pretty good”

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Posted 5 months ago

“Good service”

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Posted 5 months ago

“I've used 1-800-battery several times and am HIGHLY satisfied with their service.”

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Posted 5 months ago

“Wow, great service. New battery installed in an hour. Quintez was very professional. Will use this service again.”

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Posted 5 months ago

“Ordered and received my battery in about an hour. Exactly what the site quoted from the beginning. I will definitely use again”

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Posted 5 months ago

“On time. Came prepared. Battery changed quickly. On my way.”

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Posted 5 months ago

“My order at 759AM was given an ASAP dsignation. Three emails from you befoe 1030AM changed the order status without real explanation. In a phone call from me at approximately 11AM your representative checked the status and told me the technician would contact me within an hour. At 2PM I called again and was told the technician would contact me soon. At approximately 3PM the technician did call and said he would be there in 45 minutes to an hour. At approximately 5PM I called yet again and your representative put me on hold and came back to tell me there were "traffic problems" and the technician would call me soon with an update about his arrival. No such such came. At approximately 630PM he did arrive. That is some ASAP service.”

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Posted 5 months ago

“I was very satisfied with Eric. Eric is very polite and customer service oriented. 1-800-Battery kept me well informed as too what was going on with my installation.”

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Posted 5 months ago

“I was skeptical at first since I had not used this service before. It was so easy and it worked. I put in my information and my preferred time. During that time slot, my technician showed up, tested my battery--and installed a new battery. The whole thing took about 15 minutes versus droppping off my truck or sitting in a repair shop for a few hours. Would definitely use it again.”

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Posted 5 months ago

“Fantastic. Techs were amazing. Commuincating with company after I screwed up order, we easy and helpful. Will definately use them again!!!!”

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Posted 5 months ago

“Yesterday I woke up to head to the gym and my BMW X5 wouldn't start. I drove my partner's car and when I got home at 6:30 am I googled replacement battery for BMW X5. I wasn't sure if the battery was the problem, but I figured I might as well replace it myself instead of having my car towed to the dealership where I knew they would charge me an arm and a leg. I placed my order and by 7:10 am I got a text that my order had been dispatched. By 11:40, I got an alert that the battery was on the way and a notice about who the technician would be. Minutes later I got a call from the technician. He came to the house, met with my partner, got the battery changed, did the registration or recalibration that BMW requires and confirmed that my car started. I am super grateful that I found this service because I know the dealership would have charged me three-four times what I paid 1-800-Battery. I have not been able to stop talking about 1-8-Battery and I will definitely recommend it to friends, familty members and anyone else that I encounter. Thank you.”

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Posted 5 months ago

“Technician's name was Orlando. Fast response time and completion. I would use again and recommend.”

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Posted 5 months ago

“Great service it was nice to have someone come out to my location”

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Posted 5 months ago

“I paid for a specific battery and the one that was installed was not that battery that I paid for, but a cheaper one. I called customer service right after the mechanic left and he said he could not help me or put me on the phone with someone who could help. He gave me their generic email address and said to email my complaint there. I've now emailed twice in 5 days and haven't had a response. They obviously don't care about their customers.”

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Posted 5 months ago

“Got my battery replaced by 1-800 Battery one year ago and it died yesterday. Spoke to someone and they said they would honor the warranty and it would be $50 for labor on the phone but they charged me $104. Lol. The service is relatively fast and the people are friendly but little stuff like this urks me.”

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Posted 5 months ago

“The young man that showed up was very nice and installed the new battery. The car did not start….. I had to call a Mobil tech in to see why and it turned out that a wire was not put back. It cost me an addition 150.00 for someone else to connect the loose cable……. Really?”

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Posted 5 months ago

“Fast, Efficient & Professional”

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Posted 5 months ago

“EXCELLENT SERVICE. TECHNICHIAN ARRIVED ON TIME.”

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Posted 5 months ago

“Absolutely wonderful! I was in a pinch and I called and everything from the dispatch call to follow up review email was 5 stars. Super fast, efficient and professional service. You get updated with the status of the order, track the driver on line., everything as promissed .”

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Posted 5 months ago

“The only problem I had was I ordered the battery on Sunday and it said an hour or so arrival and then I get a phone call 2 hours later saying they have no one to come out and that they will get it out in the morning I would have been fine with it if I wasn't told from the beginning that I was going to get it when I ordered it other than that everything was good good service good workers”

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Posted 5 months ago

1-800-Battery is rated 4.3 based on 5,205 reviews