1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,944 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult battery under passenger seat but Rondre handled it like a professional. I would have been cussing!!”

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Posted 1 year ago

“This is an amazing service ! I happened to be home and not stuck somewhere, but it's so convenient. The tech arrived quickly and was super neat, respectful and knowledgeable. I highly recommend them !”

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Posted 1 year ago

“I had no idea this service existed before I needed my battery replaced. I called my car dealership who couldn't get me in for an appointment for 2 weeks, then I called a quick service car service place that didn't have my battery in stock. Then I started looking for alternative options. I came across 1800battery.com and read all the raving reviews and decided to give them a try. Within a few minutes, I was able to choose a battery and schedule an appointment for later that day for the replacement. The technician (Tim D) was knowledgeable, friendly, informative and fast. Within a few minutes of showing up, he had my battery changed out, my car running and left with the old battery. It was a completely seamless experience. Thank you for offering this service and recognizing that people can't wait weeks for a battery replacement!!”

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Posted 1 year ago

“I DO NOT RECOMMEND USING THIS SERVICE! I placed an order for battery replacement/installation at 12 pm and was given a 2 hour window. I waited until 6 pm and was only updated when I called back again and again. I was then promised service first thing the next day with an 8 am -10 am window and was only updated when I called back again because no tech ever showed. Each time I called the reps were courteous but certainly unable to provide service or contact a tech for my order. After a total wait time of 11 and a half hours, I canceled. I did receive an email of my cancelation and refund. Too bad...I needed this battery changed, dedicated the time to get it done and now still need to get it done. I will not use this service again and I would not recommend using this service.”

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Posted 1 year ago

“Good Job thanks to Edison Reyes”

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Posted 1 year ago

“I had a battery installed in my vehicle on 11/6/22. Less than 7 days later I called to advise them that the battery was not compatible to my vehicle. I'm requesting a refund. They will not returned my phone calls or reply to my emails.”

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Posted 1 year ago

“Helpful CSR on the phone, saved the day for me when the "technician" got ornery.”

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Posted 1 year ago

“Louis was fast and professional 🗽”

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Posted 1 year ago

“Service was fast… professional”

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Posted 1 year ago

“The service personnel who came and did the battery replacement was efficient and courteous, and the phone rep was helpful and able to set up appointment and billing very quickly. They offer good value for the money, as they come to you, take care of your old battery, install a new battery, (of the correct type for your vehicle) and make sure your car is ready to go. I was very pleased with the service.”

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Posted 1 year ago

“In the middle of a snowstorm, our Technician Doug came to the rescue! He switched the battery out of my BMW which is not easy in the freezing cold! Thank you!”

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Posted 1 year ago

“Booked appointment for 5-7 for the next day and the tech called asking if he could show up early!! He finished the install in less than 10 min!”

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Posted 1 year ago

“Fast and Professional. Would definitely recommend.”

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Posted 1 year ago

“I didn’t have to get my hands dirty or buy tools.”

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Posted 1 year ago

“Excellent service very professional and they did the work super fast”

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Posted 1 year ago

“Waited on hold for 75 minutes reading the text message we’ll be with you shortly: Very poor and no one to speak to as well. Service man was very competent and worked diligently.”

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Posted 1 year ago

“Received text on the back end of the 2 hour window saying installer on way, 19 minutes with tracking info, received e mail saying order status changed to "In Route". 30 min later texted installer, no response, hour later called installer stated he is not coming, they could not get battery(this is a very common GMC product). He had a very bad attitude. After another hour with CS they scheduled another driver for first thing next morning. No one has shown up, no contact, writing this review while I am on eternal hold with CS. I would give this a minus stars if I could. Total Rip Off, do not use this company. They should not be allowed to take credit cards. If I were stranded on the side of the road I could have died in the cold last night.”

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Posted 1 year ago

“Watching the mechanic struggle removing the battery was stressful. He did not handle things professionally. He may need glasses.”

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Posted 1 year ago

“Dre, the installation specialist, was great— knowledgeable, friendly, and efficient. Job was well done.”

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Posted 1 year ago

“Excellent job 👏”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,944 reviews