1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,993 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,993 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Quick, efficient and reasonably priced. Christopher, the tech, was awesome!”

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Posted 1 month ago

“what a great service. I've had batteries replaced before at the dealer, and it takes hours even if you have an appointment. I made an apppointment with 1-800-Battery online and they called me within half an hour and told me the technician will be there in 90 minutes. He came, replaced the battery and everything was great. At home. No hassle. I'll use 1-800-Battery again when I need another batter. Can't beat it.”

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Posted 1 month ago

“What a great service. I had recently broken my foot. I went to start my car. Nothing. I was going to call Allstate to jump me so I could go to “a major box store” but decided to try you guys out. Great online communication, text messaging! I will use you guys from now on!”

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Posted 1 month ago

“Increíble service! They really need to know what ASAP means!! I got my service in 45’minutes in LA MY INSTALER WAS AMAZING Thanks!!”

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Posted 1 month ago

“Super fast and super convenient! I found out my battery was almost dead....and about 2 hours later someone pulled into my driveway to replace it for me. I never had to leave the house. Fantastic!”

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Posted 1 month ago

“Super convenient and fast. Less than 3 hours start to finish.”

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Posted 1 month ago

“Orlando was amazing, especially while we were having hurricane Helene going on around us. Thank you.”

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Posted 1 month ago

“At first after reading the online reviews I was a little apprehensive but the entire first experience was extremely good for me. I was able to finance the battery through Affirm which was a big help and went smoothly due to past positive transactions I've had with them. Terry the technician came out and was a little early which was good. He checked the car first to make sure I needed a battery and then quickly installed it. Afterwards we tested and started and turned off the car and waited a few minutes for about 4X and I was confident all was fine. I am very pleased with the service I received today and would definitely the entire process all over again. Thank you. I give 5 out of 5 stars.”

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Posted 1 month ago

“Came out to a dead battery this Friday morning. Did an internet search and found 1-800-Battery and they seem to fit all my needs. Booked an appointment for 11 am and was notified by email and text that they could come out earlier with the proper battery. The technician, Yousif, was friendly, enthusiastic and quickly installed the battery. This company fit my needs for a mobile service with the correct battery and quick install.”

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Posted 1 month ago

“Although it was expensive to purchase, it was worth it. They came out very fast. The technician was very professional and caring. He made sure we were good to go. I would recommend this service.”

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Posted 1 month ago

“I already did”

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Posted 1 month ago

“The person who put a new battery in my car did a great job.”

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Posted 1 month ago

“I was very impressed and happy with the service. Other companies had scedule dates days ahead but you wre able to come out within hours. I was kept informed og progress and the technican was friendlt and quick. Overall a 5 star rating”

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Posted 1 month ago

“I would say 3/5. The tech was very nice and efficient, and once he got here it went very well. Although, there was a lot of uncertainty of his arrival. Admin's texted with me minimally, but I should be able to know the ETA at every moment, tracked on my phone. Also when I purchased the battery, I selected ASAP and was not given an ETA. Even if it is very conservative, i would still list the ETA upon purchase. Also, I would have a better tracker with better indications of time through the delivery process. I felt like i was in the dark a lot of the time. Even if its just some form of visibility just to make the user understand a little. yesterday, i didnt know when someone was coming until 11 minutes out when i started to track the driver. this should be like 3-5 hours out. thank you for the battery, it works now. Also the tech was a good guy.”

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Posted 1 month ago

“Always so quick to respond and same day battery changes! They are so quick and friendly she only took 15 minutes of my time and made sure everything was working appropriately. Very, very happy with the customer service I received. Plus, they give you 3 tier options of the batteries, and they include warranties!”

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Posted 1 month ago

“The technician who came to my home to install the new battery was wonderful; they were professional, laid back, and got right to it. They had the battery installed in under 10 minutes. He did a wonderful job and made sure everything was working before leaving. The shopping and checkout process was simple and knowing that a technician would be out the same day is why I chose 1-800-Battery. And the cost of the battery and installation wasn’t anymore or much more than if I had it done at a shop or done it myself. If I ever need service like this again I’ll definitely be coming back. Let’s just hope I don’t need it! But if I do, I know which vendor I’m going with. Please, don’t change for the worse! Get better and do whatever you can to make sure the techs and other employees are taken care of. You’re incredible now - keep that momentum going to set a standard for this industry. 10 out of 5 stars.”

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Posted 1 month ago

“first time using this service Jose changed the battery and provided excellent service 5 stars!!!”

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Posted 2 months ago

“Always efficient service. Thanks.”

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Posted 2 months ago

“Richard, CEO your service is less established and I can take that into account. Your service indicated your technician would have the tools to check my existing battery to determine the charge. He did not have the tools to check it. Your technician was working in an area that typically has two technicians with an expected arrival time between 10-12. Since there was one technician absent the technician was working double calls and arrived at 230PM. I understand your technicians are independant contractors but providing them adequate resources reflects on the quality of the work and service. The mark-up on the batteries is a little high too. Thanks for the service. Don Douin”

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Posted 2 months ago

“The techician was timely and was able to replace my battery with no problem. I would highly recommend this service to anyone, job well done”

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Posted 2 months ago

1-800-Battery is rated 4.3 based on 4,993 reviews