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1-800-Battery Reviews

4.3 Rating 5,201 Reviews
81 %
of reviewers recommend 1-800-Battery
4.3
Based on 5,201 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 1-800-Battery Reviews

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous
Anonymous  // 01/01/2019
First delivery was unacceptable. The second delivery was very good.
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Posted 1 month ago
Unbelievable service ,on time with experienced personnel!
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Posted 1 month ago
Ryan was very professional and knowledgeable. Changing out Corvette batteries is a significant task, and he did very well!
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Posted 1 month ago
Great experience and would do it again.
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Posted 1 month ago
Amazing service, in and out 2 hrs after ordering, 5 stars
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Posted 1 month ago
They showed me a battery that only lasted for 12 months. Tell me what I should say that's good about your business?
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Posted 1 month ago
Prompt delivery of battery followed by installation.
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Posted 1 month ago
I have been overcharged $457.00 plus in error, please correct. ty Kathy
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Posted 1 month ago
Ryan found me, did a nice job of giving me a jump charge. My account reflects a $457.00 plus charge. This would have been for a new battery to which I did not need, did not purchase nor was it installed on my prius. Please reverse these charges, ty Kathy 1) My account was charged $120.00 the correct amount for his service as he told me when here.
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Posted 1 month ago
Jeff was awesome! Came exactly when he said he would. Professionally changed our battery and before he left he made sure everything worked perfectly!
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Posted 1 month ago
Your technician deserves a medal for changing our battery in a raging downpour. He did a great job under extremely adverse conditions.
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Posted 1 month ago
Great service!
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Posted 1 month ago
I do not recommend them. I requested a battery change for my cayenne. They said they have to send a specialist. The guy was 3-4 hours late than the initial scheduled appointment. They claimed (through text) that this is because they had to wait for their specialist. Finally the guy arrives. He panicked not knowing where the battery was located in the car. He said he was not a specialist and he just got the call for this service. He made a phone call, someone else told him what to do, then my car’s alarm went off, he panicked and started behaving agitated. I tried to talk to him, but he was acting weird, like the way I have seen during my clinical rotations in psych department. So, I tried to avoid him and walked back inside, he was pacing back and forth cross the street (we have all this on security camera). Finally I got a hold of my own shop, and they told me what to do, so I asked this 1-800 battery guy to leave. Later, I called the customer service to get refunds or compensation for incomplete service, but they said they need to have a manager to do that. They claimed they never said they will send specialist, but we have this evidence on the text-chat from their number. Overall, I give them (negative) -20 stars! 1. Sending unprofessional people. 2. Not having a set staff or reliable people. 3. Using random shops to send out to women (this could be very dangerous specially if you are in the middle of nowhere). 4. No manager ever called back. They seem to not have one. 5. I tried to complain on BBB. The BBB said this company is not BBB accredited. So, I should not use them. Therefore, I recommend you to not use their services, and walk away while you can.
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Posted 1 month ago
Prompt, professional, and polite
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Posted 1 month ago
you are terrible
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Posted 1 month ago
Great customer service. Efficient, friendly, and responsive. You need to increase your advertising. I am most grateful. Thanks!
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Posted 1 month ago
Overall my experience was okay. I really hoped I would be giving 5 stars but I had a few issues along the way. I ordered and scheduled delivery/install and no one showed up or texted. I contacted customer service about an hour after my scheduled delivery/install time and was told that the initial battery I purchased was the incorrect battery and no one was available to come that day with the correct battery. During that call, I was informed my vehicle had 2 batteries and the one needed was not the auxiliary battery (which was what was ordered). The correct battery was then ordered and another date/time for delivery/install was scheduled. I waited again on the date/time scheduled and no show/no text again! I called and was told there was no tech available in my area on that date and they rescheduled me for the following day. Finally, on the 3rd scheduled day a tech shows up to install my battery. I received texts when he picked the battery up, he was in transit (the time away as well) and once he arrived at my home. The tech was on time, professional and courteous. I believe my experience would have been better if I was communicated with properly and as stated I would be during the process. Based on my experience, I hope communication with customers improve and customers time is valued more.
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Posted 1 month ago
I came out in the morning and my car battery was completely dead. I found your website, filled out the information form and within a few hours the highly trained tech arrived with a new battery. Twenty minutes later I was up and running again. What a great service!
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Posted 1 month ago
Great service…battery and installer arrived on time and handled the replacement very professionally
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Posted 1 month ago
The 1-800-Battery.com tech arrived on a cold day and got right to work. Very efficient and knowledgeable, and too, the trouble to start the car several times to make sure that all was well. The battery was so dead that I had been reluctant to jump start the car and then drive to get the battery replaced. Having the battery replaced on site was a welcome alternative. Would certainly use this service again.
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Posted 1 month ago
1-800-Battery is rated 4.3 based on 5,201 reviews