1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,132 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Fast response… Great job!! Very pleased 👍😃”

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Posted 2 years ago

“Charged for full price of battery swap even though they only provided jumpstart service. Been calling all week for refund with no success. SCAM company! Never use this company.”

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Posted 2 years ago

“Show up late. Said my battery was good and to take it to the shop to have alternator replaced. Changed bill to 100$ for jumpstart service. But charged me $387 for battery and install that never happened. Still 2 weeks after and they still haven't refunded me the extra money. Total sham. Do yourself a favor and pick somewhere else.”

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Posted 2 years ago

“so far very good.”

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Posted 2 years ago

“Fast excellent service”

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Posted 2 years ago

“the service tech was 3 hours late from scheduled time window. Once he arrived he completed the job and was very knowledgeable and did a good job.”

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Posted 2 years ago

“Excellent fast service, was perfect for our emergency situation.”

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Posted 2 years ago

“Quick response. Quick installation. Pleasant workman.”

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Posted 2 years ago

“You guys were great.”

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Posted 2 years ago

“Albert the tonsite technician was great, but the communication through dispatch was not so great.”

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Posted 2 years ago

“Really bad experience with this company. Kept promising that the technician would show up after three days and I was just about to cancel the whole transaction. And told the representative that I was pisssed about being jerked around for three days and they finally sent someone at 8PM on a Sunday night. Never again. If you advertise that your company serves Sarasota FL then why did the guy have to drive an hour to get to me. Because you don’t have anybody actually in Sarasota. So I was lied to from the beginning. Bad way too do business.”

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Posted 2 years ago

“The service was horrible! I was provided a window between 10AM-2PM but no showed until 6pm. I missed a whole day of work. In addition, I paid for a $300.00 battery that was defective. I had to pay additional money to get my car towed to a local car repair who confirmed the battery was defective and replaced it and now my car is running with no issues. They refuse to issue me a refund for the defective battery. Hopefully noone experience the same issue. Time and money lost!”

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Posted 2 years ago

“Great service, fast, honest, convenient, reasonable prices.”

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Posted 2 years ago

“When I woke up and went out to start my car I found my battery dead. I didn't know what to do, so I decided to Google where to go for a dead battery. I saw the ad for 1 800 battery. I am so happy I contacted them. I was told it would take 4 1/2 hours for a technician to arrive. He was here much earlier than expected. He first tested the battery to see if it was still good and then proceeded to charge it. It only took about 15 minutes and he gave instructions to drive around for about 25 minutes to charge it up. I am so happy to have found a company I can trust! I will recommend to anyone who needs a battery or charge. Thank you”

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Posted 2 years ago

“Really easy and the tech that came out was awesome. He was super friendly and did his job quickly and efficiently”

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Posted 2 years ago

“I wish I never contacted this company for help. Was told they would be there between 2 and 4. Never showed up. After me having to call them multiple times for status updates when they said they would call me ...I was given excuse after excuse. We can't find the tech.... he isn't answering our calls ....he has to drop off kids....what kind of business is this? By 8pm I was fed up and canceled my order after wasting my day waiting on them. The person on the phone sounded almost happy I was canceling. Fast forward two days later they still have a transaction pending in my account from the canceled order. Save yourself the hassle and find another service”

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Posted 2 years ago

“I was very impressed with the communication after my purchase. I was texted one hour before my technician arrived and was given a link to track his location. Overall, very please with my experience.”

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Posted 2 years ago

“Made an appointment for 10:00-12:00 today. Never came, even after texted. Kept saying couldn't reach tech. Then said maybe 3:00-4:00 but not sure. No excuse. I made a specific appointment so wouldn't happen. Two-hour window should be enough. Wasted most of day for appointment that never came.”

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Posted 2 years ago

“Great customer service. Installed quickly and I’m back in business.”

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Posted 2 years ago

“Very good experience, and I was nervous about it (like on-site upselling or whatever). But I was very happy with the service.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,132 reviews