1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,132 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.... took a longer than originally expected but fast easy and good service”

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Posted 2 years ago

“Fast efficient and professional.”

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Posted 2 years ago

“Great service!!!”

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Posted 2 years ago

“This company is the worst business I’ve ever encountered. Their technician brought out the wrong battery for my Toyota Hybrid ( auxiliary battery) and the company could not provide the correct unit. I tried to cancel my order within 1 hour and they had already charged my credit card. After many attempts I was unable to get my money back. I would never use this company!”

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Posted 2 years ago

“Tried your website and requested an on line chat; responses were extremely slow (15 minutes + waiting) so tried calling; put on hold for 20+ minutes so left my # for a call back; never got a call; tried website again the next day and can’t get beyond putting in my location; I can’t do business with a company that I can’t contact or communicate with especially when I need quick attention re: a dead battery”

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Posted 2 years ago

“Quick, easy, and professional”

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Posted 2 years ago

“Seems like a shoestring operation. Had an appt for a Thurs at 12 noon, no show. Called the 800 number and they had to push it to 2-3, ok. No show. Called again, I can get a tech out to you tomorrow morning between 9-10. No show. Called again, I will find a tech to be out there this afternoon. Are you kidding me. Refund me immediately. What a joke!!!”

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Posted 2 years ago

“The ordering process was simple. Craig Z, the technician arrived in advance of the estimated time and I was able to track his travel as he was on the way to my location in real time. He quickly removed the old battery and installed the new one in a very competent way. He obviously had done this many times before. Would definitely recommend this service.”

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Posted 2 years ago

“Technician came earlier than expected Lance was efficient and polite. 1-800 Battery work really well for us.”

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Posted 2 years ago

“This is the best option if you don't want to go through the inconvenience of calling roadside assistance to tow your car to get the battery replaced at a shop, wait for your car's turn to get the battery replaced and going through the hassle of being upsold. With battery.com, I shopped for the proper battery at the price point I wanted to choose, and the battery was delivered and installed early the next day. I'm very happy with the service. Highly recommended.”

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Posted 2 years ago

“Service was fast and easy. We couldn’t find any appointments at local service centers when our car battery failed while on vacation. We had a 15 hour drive ahead of us and needed service immediately. 1-800-Battery was at our hotel within 1.5 hours.”

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Posted 2 years ago

“Super easy and friendly to talk to. Helped me in a timely fashion and super quick and efficient. Will definitely keep this product in mind in case there's a next time!”

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Posted 2 years ago

“Service was great and fast thank you Joshua but I was when I scheduling I would receive a $10 discount and I did not receive that”

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Posted 2 years ago

“Getting my dead battery replaced by 1-800 Battery was so easy and efficient. Our technician Lance was great. I would definitely use this company again.”

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Posted 2 years ago

“The technician, Adam, was very friendly and helpful. He arrived ahead of the appointment time, which was great. The work was done quickly. This was my first experience with 1-800-Battery, and the first impression was positive. I will not hesitate to use this company again.”

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Posted 2 years ago

“Fast and easy.”

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Posted 2 years ago

“The service was excellent. The mechanic was prompt, courteous and knowledgeable.”

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Posted 2 years ago

“prompt, timely, efficient. I am thoroughly satisfied.”

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Posted 2 years ago

“While the service is a little on the expensive side I’m so thankful they were able to come out and put a new battery in my car for me. The mechanic was super friendly and very helpful. I waited about and hour and a half and he was done in 30 mins. Would definitely recommend and use again if needed in the future!!”

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Posted 2 years ago

“Gave eta of 9:30 am. No show or call. I chatted with customer service at 11:30 they said he would be there in 30-45 mins. Again no show or call. Finally arrived and installed battery at 3:00. I wasted the entire day waiting around. Should at least call or send email if not going to show up on time.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,132 reviews