1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,968 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I set a time between 8 and 10 AM online. My car was in a parking lot so I had to borrow a car to get there. I waited for two hours and never got a call or text. I had to call back 1800batterey and was told the technician didn't come to work?! There was no explanation as to why I was not contacted. I had to wait another 45 minutes for a callback and was told a technician would be there in an hour. this time I did receive tracking software so I knew the time of arrival. That technician did change my battery but had some issues with the terminals. The car started and I dove to get the car I borrowed returned and when iI stopped the car it would not start again. It turned out that the terminal needed to be replaced. Requiring me to borrow another car to get the part and replace it. All totaled, it took 7 hours. When I signed up for the service I thought it would be a convenience but it ended to be a major disappointment for the money. I should have changed the battery myself and saved the cost that was charged.”

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Posted 2 years ago

“Awesome service and the gentleman that came out was quick and cool.”

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Posted 2 years ago

“The gentleman was very fast to come to our car he was very professional and he put the battery in a lightning speed.”

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Posted 2 years ago

“Service was very quick and very helpful”

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Posted 2 years ago

“The service representative Pedro who came out to change out my trucks battery was professional and very knowledgeable. He explained the time it would take to complete the job and as he said he was finished in that amount of time. He made sure my truck cranked up and I was satisfied with his job, its hard to find people with his attitude who take pride in their work.”

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Posted 2 years ago

“Excellent and prompt service!”

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Posted 2 years ago

“This is the best service! The prices are good for a convenience service. I was able to make an appointment for the very next day, if yiu live in a populated area, yiu can get same day service. Extremely cordial representatives, knowledgeable and fast. Not at all intrusive, took about 15 minutes and I was able to have it done while I was on a conference call. Just amazing will use again.”

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Posted 2 years ago

“The delivery guy was great. I filled out the info on the website and had picked the battery it stayed for the car. The delivery guy came and said I had purchased the wrong battery. Luckily he had one that would work in his van. He said the battery was cheaper than the one I purchased. I still haven’t been contacted by anyone to tell me if it is the right battery and how much will be reimbursed.”

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Posted 2 years ago

“Everyone I came in contact with, by phone and in person, was professional and courteous. I would not have a problem recommending your company to my family and friends.”

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Posted 2 years ago

“The technician immediately noticed a loose negative clamp and pointed out that will need to be replaced soon and I appreciate that level of going above and beyond!”

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Posted 2 years ago

“Everyone I spoke with was very respectful.”

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Posted 2 years ago

“A faulty battery was installed. I had no idea the battery was not tested before installation. Took my car to a local mechanic and 1800 battery will not refund my over 300 dollars. Can and won't recommend 1 800 battery BAD BUSINESS PRACTICE!!! Not worth one star!”

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Posted 2 years ago

“Great service,I would recommend to everyone who’s looking for fast ,friendly and reliable service.”

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Posted 2 years ago

“you sent the wrong battery!!!”

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Posted 2 years ago

“Great service!! I highly recommend them. Very convenient.”

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Posted 2 years ago

“Evan Wright did a spectacular job,meticulous and cleaned up after completing the job.I would recommend 1-800-Battery to anyone needing your service.”

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Posted 2 years ago

“Great service on the car, very fast installation. Aaron is a great technician”

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Posted 2 years ago

“So easy to get an appointment online and the tech was SO fast!”

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Posted 2 years ago

“Nope. I was given a 2 hr time frame when i ordered it at 1pm today. 4 hrs later i had not recieved any word on this so i called at 4:26 pm to get an update and was told it would be 45 min. I then said if it was later than 6pm to cancel it. While i was on the phone with customer service i received a txt at 6:09 pm that it would be 3 min till arrival. I told customer service that I'd already left and this should have been cancelled. I then learned that the service man was coming from Orlando which is across the state. I wasnt told any of this previously. Why would you take a job when you didn't have anyone in the service area. No communication! This is very poor service and i will not pay this. (service charge) If you insist i will fight the charge and report this to the BBB.”

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Posted 2 years ago

“Battery.com provided excellent service at a reasonable price. I highly recommend them. I received confirmation right away. It was about five hours before they got to me which wasn’t a problem. I was in no hurry and didn’t expect emergency service for the price.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,968 reviews