1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,106 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A battery upcharge was $50 but my card was charged $100. Customer service said I would get a credit but after waiting days and numerous phone calls no credit was issued.”

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Posted 2 years ago

“Fantastic!!!!! Came next day but that was fine I was at home. Young lady came out put in Battery and I had a working vehicle again.”

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Posted 2 years ago

“A very reliable and trustworthy company. J R Byrd”

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Posted 2 years ago

“Spencer arrived early was friendly efficient and did a great job”

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Posted 2 years ago

“Better late than never! Overall very good service.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“My experience with 1-800 battery was very disappointing. I placed my order online on dec 23 at 11:20 am. I said I needed a battery ASAP. I was charged $414 on my visa and I was told my battery would arrive in 3 hours and 3 minutes. 4 hours later i had no battery and my car was stuck in the middle of the road. I tried to call 1-800 battery and i got a recording that kept me on hold for more than 30 minutes but no one came to the phone. I tried their chat online. They asked for my name and what was my question. I gave my name and asked about the status of my order, they responded: "someone will be with you shortly" .but 25 minutes later no one responded By 5 pm when my battery still had not arrived I had the car towed to an advanced auto parts. Later that night i received a call after dark saying " we are here with your battery. I told them they were too late. Now I received another email from 1800 battery stating that "Your total order is now $99. I do not know what that means I am still waiting to see if they are going to credit my visa for the full $414 . I have notified visa of this problem.”

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Posted 2 years ago

“My battery basically lasted a year and it's been impossible to try to get a hold of someone.”

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Posted 2 years ago

“Worst service and communication EVER. Unresponsive and uncommunicative. Tech, Charles, was excellent and knowledgable”

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Posted 2 years ago

“Good service, very good compsny”

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Posted 2 years ago

“Great company, great technician great job. 6 stars”

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Posted 2 years ago

“I was completely satisfied with the person doing the service and the response of customer service when I called. When I ordered a battery I ordered a Die Hard Gold. What was installed was an Exide of no particular quality, so it felt like I didn’t get what was agreed upon and the value was not there. I would be happy to hear from the company about this switch”

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Posted 2 years ago

“The technician, Adam Balenovic, was fantastic. But the communication on the timing was lacking. Someone was supposed to be here in 2 hours and didn't come for 8 hours, which was totally fine... I would have just liked to be informed.”

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Posted 2 years ago

“My technician (Craig Za) was extremely helpful, friendly, and polite. It's never fun to need a new battery unexpectedly but he made it as painless and quick as humanly possible.”

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Posted 2 years ago

“The person that came out to service my Caddy did a very good job. He was on time and installed the new battery very well. Thanks Jay Dorsey”

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Posted 2 years ago

“They were very prompt, professional, and did an excellent job quickly!!! Much appreciated”

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Posted 2 years ago

“This was my first time using this service and it was excellent. The technician was friendly and professional. I would recommend this to anyone. I was glad to have found this searching online. I was looking to do this myself and came upon this website. Highly recommended.”

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Posted 2 years ago

“Battery ordered for what appeared to be a valid delivery time on 12/23. No contact from 1-800-Battery at all. Contacted them on 12/24 when it was -20 and they scheduled a delivery without checking with me first. Technician brought incorrect battery and was seemingly unfamiliar with and did not have the proper tools to work on my vehicle. I would avoid 1-800-Battery at all cost; amateur, unprofessional and clearly poorly managed.”

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Posted 2 years ago

“Eldreek Whitaker#3 Installed battery very professional and knowledgeable. He did an excellent job! Would definitely use this service again! Saved me a lot of time. Thank you and Have a Great Day!”

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Posted 2 years ago

“The ease of getting this done was fantastic. Especially since I have a Chrysler 200 with the battery only accessible thru the wheel well. My driver/mechanic was very nice and did a great job. I would recommend this to anyone who needs a battery replaced on a newer, more difficult to access car.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,106 reviews