1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,944 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY PLEASED WITH 1-800 Battery. They were running late but let us know by text. Would definitely use them again.”

Helpful Report

Posted 2 years ago

“Great idea and great service. The tech was professional and friendly.”

Helpful Report

Posted 2 years ago

“My service technician was Carlos Curry. He is a true professional who was very thorough and explained all aspects of his work which assured me that he knew what he was doing! You can be assured that if he works on your car, you will have received the best!”

Helpful Report

Posted 2 years ago

“Bought a battery that went dead in 9 months. A premium priced battery that the tech assured me was top of the line for my auto. Now, they claim they simply cannot find a tech who will respond in my area and offer no solution as I sit here stranded.”

Helpful Report

Posted 2 years ago

“I had an appointment today from 3:00-5:00pm, nobody ever contacted me, I called, sent texts, email and stayed on the line forever, not one phone call or text was returned.”

Helpful Report

Posted 2 years ago

“Walter was great, fast and professional. Would definitely recommend”

Helpful Report

Posted 2 years ago

“Service was great and installation was on-time. I'll def use you again for any battery replacements”

Helpful Report

Posted 2 years ago

“Prompt service. Mechanic very friendly.”

Helpful Report

Posted 2 years ago

“Excellent and thorough service, will use again!”

Helpful Report

Posted 2 years ago

“Best service, professional , quick and great products offered”

Helpful Report

Posted 2 years ago

“Was notified by email that battery would arrive & be installed in 2 hours 2 minutes. After the 2 hours passed and no-show, chatted on line with rep who didn't know if local techs worked weekends, nothing on website noted no service on weekends. Never heard back from their rep.”

Helpful Report

Posted 2 years ago

“Great service!! A bit pricey but I understand I'm also paying for the convenience and the installation of the battery. They actually came an hour earlier than projected!!!👍”

Helpful Report

Posted 2 years ago

“Technician was great. Super friendly and left his number in case I had issues”

Helpful Report

Posted 2 years ago

“Very good service I will recommend you to everybody in need of a battery.”

Helpful Report

Posted 2 years ago

“Eddie did a great job, was prompt, quick and helpful - thanks Eddie!”

Helpful Report

Posted 2 years ago

“UNRELIABLE. I paid for service and scheduled service. Nobody showed up. Nobody called to say they weren't coming. I called, nobody answered. I entered the chat, nobody responded. Apparently, nobody is on duty after 7:00 pm CST, but the automated phone attendant doesn't say that, it say please hold, someone will be right with you. Likewise, the automated chat attendant doesn't say that it's unattended after hours, it says somebody will be right with you. Showing up the next day with apologies for being "late" isn't good enough. Also, when I was contacted by "Reviews.io" and indicated a negative review would be forthcoming, it gave me no opportunity to list a number of stars, and it was fairly obvious that the review would not be posted. I therefore posted this review directly.”

Helpful Report

Posted 2 years ago

“I purchased a new battery for my suv when it was dead in driveway for $282.00. He checked my alternator and my reading was exactly what it was supposed to be. Fast forward 28 days, my 282.00 battery is dead . So now I’m thinking there is something else wrong with my car and draining the battery. Soo they came. And I don’t really know what they did but told me it’s not the battery. He said the battery is fine. Soo I had to have my car towed $130.00 to my service station. Explained everything to my mechanic . So he charged the battery and wala…. The car started, so he went home and the next day he wanted to check it again. The car started again. Mechanic fee Was $30.00. So a total of $160.00. Because they probably just did not want to replace the battery which was still under warranty. 1800battery did not help me. They told me when I called them and before they arrived that it has to be an electrical issue. Car still starting, I think it may have been dead due to the fact that I don’t drive that much in the Florida sun will and does drain batteries”

Helpful Report

Posted 2 years ago

“Fast and efficient. Very friendly tech. Would highly recommend.”

Helpful Report

Posted 2 years ago

“What a fantastic service! Fast efficient and reliable. My technician was on time and had me up and running in less than 10 min. I highly recommend this service.”

Helpful Report

Posted 2 years ago

“Super convenient and fast! I appreciate the fact this service exists and thankful they got me back on the road. Thanks Tim!”

Helpful Report

Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,944 reviews