1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,929 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TJ installed my batttery without a hitch . Was here before the estimated time . Great service , clean , professional . Will absolutely use again for any of my cars. Well cheaper than dealer or Battery stores .”

Helpful Report

Posted 1 year ago

“Transaction was very easy, technician arrived quickly and was very professional. Can't ask for more...”

Helpful Report

Posted 1 year ago

“First time using this company. Sheldon, the tech who delivered my car battery, was quick and efficient. he patiently answered my questions and had my car ready to go in no time. The new battery was almost identical the to Nissan battery. Have already recommended 1800Battery to friends and family. Will use it again for other battery needs.”

Helpful Report

Posted 1 year ago

“Waited for 4 hours no update. I called and waited for 45 minutes with no answer and chat service didn’t work either. You’re better off not dealing with them”

Helpful Report

Posted 1 year ago

“FIVE STARS for sure! Calling local places, I found there was no one able to come to my home to change my battery. I found 1-800-Battery.com and within 15 minutes had arrangements made. A nice young man came within my two hour time frame and took care of it. I'm very satisfied!”

Helpful Report

Posted 1 year ago

“Awful experience, wasted my Saturday afternoon waiting for technician to arrive. Called 4 times with each call the customer service agent said he was on his way. There was no communication whatsoever and when I called the last time to cancel the whole thing there was no apology. 1 800 battery you should be ashamed of yourself and I will be contacting the better business bureau”

Helpful Report

Posted 1 year ago

“What a great experience. I was surprised how quickly the battery was delivered and installed, same day less than 2 hours later. Technician was friendly and knowledgeable and worked quickly and efficiently. No need for me to do anything or have any special tools. And it was great that the technician took the dead battery away. Highly recommended.”

Helpful Report

Posted 1 year ago

“Showed up on time and got it installed and I'm back on the road.”

Helpful Report

Posted 1 year ago

“Actually, I am pretty disappointed with the service and the overall experience. The agent arrived 20 minutes after the assigned timeframe. He didn't have anything identifying him as a 1-800 employee - no hat, shirt, id, etc. No signage on his car either. My wife asked him for some id and he showed her his phone with the appointment time. He had a poor attitude with my wife's questions and frankly, he was rude to her. With the price I paid - over $300 for a car battery - I expected more. Sorry, I will not be a repeat customer and I will not be recommending you to anyone.”

Helpful Report

Posted 1 year ago

“Excellent service from start of scheduling to installation.”

Helpful Report

Posted 1 year ago

“Everyone that we came in contact with was very professional, and very kind. Kamala arrived as promised and did a fantastic job”

Helpful Report

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“Reasonable price even with delivery and came in a timely manner. I was stuck at home so this was really helpful.”

Helpful Report

Posted 1 year ago

“I called on 10/23/2023 stating I needed a new battery installed at my home. I was pleasantly surprised that I was promised an installation at 5:45 PM that day and that a technician would call as he got close. I waited until 8:30 PM and had no visit or call by the technician. I called again on 10/24 and was promised the installation would take place at 5:45 PM. Isac arrived on time, installed the battery and then checked all the vehicle functions after the battery was installed. Great job done. Thank you so much. My original request was after a 2.5 week nightmare with AAA. They are done after 63 years.”

Helpful Report

Posted 1 year ago

“The technician, Prince, that came to assist me was excellent. He was efficient, professional & timely. Superb job!”

Helpful Report

Posted 1 year ago

“Joshua was very professional and did a great job.”

Helpful Report

Posted 1 year ago

“I was not pleased once I made my appt; it was supposed to be between 8 and 10 am; when the time came and went, I called numerous times, and was put on eternal hold. I left a voice mail, which was never responded to, and I sent an email, which went unanswered. Finally someone showed up hours late and completed the task. My battery is supposed to have a three year warranty, but I was give no paperwork; what happens if something happens to the battery? And when I finally got the message that the tech was on the way, I was given no ETA; is he an hour away? 10 minutes? Very unhappy with the lack of response from this company.”

Helpful Report

Posted 1 year ago

“Armando showed up on time. He was professional and quick. I highly recommend 1800battery.”

Helpful Report

Posted 1 year ago

“Great job. The guy who put my battery in was kind and knowledgeable. I will recommend 1-800- Battery to others. Again great job.”

Helpful Report

Posted 1 year ago

“The first battery the installer had picked up from the warehouse was dead.He was told this happens 10 times out of a hundred-asked to have the second battery tested before leaving,they said we don't do that. If it wasn't for the young man installing the second battery efficiently and being very polite and apologizing I would have lost my mind.All this took several hours,hopefully the installed was compensated.”

Helpful Report

Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,929 reviews