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1-800-Battery Reviews

4.3 Rating 5,129 Reviews
81 %
of reviewers recommend 1-800-Battery
4.3
Based on 5,129 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 1-800-Battery Reviews

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous
Anonymous  // 01/01/2019
First time user. No phone call at 1 hour and 50 minutes into my 2 hour service window. I called in, they were not able to reach their technician. waited another 50 minutes, I called in, still no word from the technician. waited 30 minutes and called in again. Just cancelled the service. Sum it up. Reliability is absent. They never called me to tell me they would be late, and when I pressed them to get the work done today, they will not guarantee that the battery will be installed today. My 2 hour window was 1100 to 1300. Waist of my time. Do not recommend them if you are expecting them to get the job done as scheduled or in a timely manner.
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Posted 2 years ago
Fast and efficient!
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Posted 2 years ago
After two attempts and need inconveniencing a friend to drive me round trip to where my car was stranded, the THIRD attempt and waiting for over three hours between 8am-and after 11am, a tech finally arrived. Between all the appointments and cancellations, I spent over 12 HOURS on getting a battery replaced. A battery that cost significantly more than if I would have gone into a local battery store. I became so skeptical and suspicious about this company that I double checked this company on google to make sure I hadn’t been scammed. It was a very nerve racking experience.
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Posted 2 years ago
New battery for my vehicle was delivered and installed at my home on a Sunday afternoon during the scheduled window I selected. Very reasonable price for this type of service!
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Posted 2 years ago
Jose was great. Had a new battery installed within a couple of hours.
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Posted 2 years ago
Super convenient and very knowledgeable.
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Posted 2 years ago
I am only choosing one star because if there was zero i would have chosen that. DO NOT CHOOSE THIS PLACE. The tech came with the wrong battery and on top of that i was charged $112 for cancellation even though there was no job done whatsoever. I did not see at any point during my purchase a disclaimer that says there will be cancellation fees that is half the price of the battery itself or any cancellation fees at all for that matter. Ridiculous. DO not waste your time and money for a company as terrible as this.
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Posted 2 years ago
Very happy with the timely service and professionalism of Edison Reyes and have already told my friends of my experience.
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Posted 2 years ago
1-800 Battery did a great job and the mobile tech Jordan was on time and personable. This is the first time that I have engaged 1-800, but I am confident that I will recommend them to someone who is in need. Thanks again for the quick response and resolution.
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Posted 2 years ago
Saved the day, very nice tech, done in 10 mins and very pleasant. Make sure to tip service people like this, will save you in your time in need
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Posted 2 years ago
fast service and the guy that did the installation was very courteous
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Posted 2 years ago
My installer was efficient and pleasant to speak with.
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Posted 2 years ago
Our battery died in a restaurant parking lot. Little did I know that you have to dismantle the vehicle to get the battery out of our Ford Escape. The windshield wipers (!) have to come out, asking other things. I went to the 1-800-Battery website and quickly made an appointment. The earliest they could come was going to be 1.5-2 hours, so we got a ride home. The tech got there before we could get back and very kindly waited for us. He knew exactly how to get the battery out and very quickly got us back in the road. Very quickly considering the amount of work required. Our technician was friendly, knowledgeable, and respectful of our vehicle. Overall, in the same circumstances, I would call them again.
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Posted 2 years ago
Easy to work with, on time, excellent job, glad I had it done by 1-800 Battery
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Posted 2 years ago
Easy scheduling, quick, on time repair
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Posted 2 years ago
The service was excellent. The provider was prompt, courteous and efficient.
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Posted 2 years ago
Tech never showed up. I talked to customer service twice and was told I’d be better off to cancel the order and find another company. Terrible
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Posted 2 years ago
Do Not use this company they are frauds! Waited 2 f’in days. Nobody called they don’t have technicians. POS company. DO NOT USE THIS COMPANY!
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Posted 2 years ago
They are awful! Such a waste of time! My battery and installer showed up 14 hours late, (the next day) when I was told they would be there within 2-3 hours. I tried multiple times to contact the company to check on the order and was not able to get thru to a human. I waited for a representative for over 90 min before hanging up, left a voicemail, tried to live chat, and texted the automated system with no luck. I have asked to speak to a supervisor several times thru the systems mentioned above and am still waiting for one to call me back. Great concept-terrible execution and customer service
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Posted 2 years ago
5 stars, I appreciate the stellar service and communication with the driver and customer service
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Posted 2 years ago
1-800-Battery is rated 4.3 based on 5,129 reviews