1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,925 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,925 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to work with and James, my technician was outstanding and helpful.”

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Posted 2 months ago

“My second time and both times were great experience”

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Posted 2 months ago

“I have to say, it was not what I expected, however I was more than satisfied even 2.5 hours after my appointment. I was notified of numerous delays, given a discount and the technician was absolutely wonderful. I would call again because of the interactions with customer chat, personal call and the servicing technician.”

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Posted 2 months ago

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Posted 2 months ago

“Brandon was courteous and professional. He had the new battery installed in no time. Thank you so much!”

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Posted 2 months ago

“Tech was awesome arrived right on time. My car is a difficult install and he made it look easy”

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Posted 2 months ago

“Installer was on time, very proffessional, and completed the battery changeout on a timely basis.”

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Posted 2 months ago

“Great service and good installer!”

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Posted 2 months ago

“Didn’t live up to expectations!”

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Posted 2 months ago

“The tech was over 24 hours late from what I was originally quoted by their site. No one called me to let me know they would be late, I had to reach out to them and ask where the tech was only to be told they would not arrive until the following day. This forced me to use vacation time from work as I was left stranded unexpectedly. The next day the tech was an hour late past the install window I was given, at which point I did not believe they would be coming at all so I pulled my battery on my own using the wrong tools I had available and planned to walk it several miles to an auto store. Tech arrived right as I was getting ready to leave. He did not have the same battery that I ordered but he at least did install it. 1800Battery offered me a discount for all the trouble, but then refused to discount me more than $10. A complete joke, I would only recommend them to my enemies.”

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Posted 2 months ago

“Wow so fast and efficient. Thank you. Got the same day replacement”

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Posted 2 months ago

“I almost never say this but I was completely satisfied with your service. Everyone was knowledgeable, dependable, and friendly!! I had a new battery delivered and installed in my dead car in a VERY short amount if time saving me considerable time and energy. The customer service rep even knew that I had initially ordered the wrong battery and helped me correct that!! Thank you all for a great experience!!”

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Posted 2 months ago

“This service was flawless! Car battery was dead, easily ordered one on the site, scheduled install appointment for the next day. Installer, Jameela, showed up on time and was friendly and efficient. I highly recommend!”

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Posted 2 months ago

“Very Satisfied with their service. Highly recommended.”

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Posted 2 months ago

“Very easy service for ordering, prompt delivery! While I paid a bit more, my new battery was installed and tested by a very nice gentleman. The process was very expedient (good)!”

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Posted 3 months ago

“These people run a fast service and should be on speed dial. i was amazed of how quick they changed the battery in less than 10 minutes and i was back in business. For a dead battery experience, this was the most positive part of my day.”

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Posted 3 months ago

“James was early, friendly and made quick work changing my aux battery when no one else in town would change auxiliary ones. Had a good experience!”

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Posted 3 months ago

“The dispatcher was very rude, but the serviceman was great.”

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Posted 3 months ago

“Great service, very easy to book appointment, tech was on time and extremely helpful to get battery change done”

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Posted 3 months ago

“They honored their warranty, replacing the battery, and quickly. However I had to call to get the promised refund. They also did not replace with the battery promised, the Die Hard Gold, but with the Exide, the same brand that failed after only ten months.”

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Posted 3 months ago

1-800-Battery is rated 4.3 based on 4,925 reviews