1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,968 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Very convenient! Glad to find this service!”

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Posted 2 years ago

“Wow! Maverick was amazing. He explained what he was doing, and did the entire swap super fast.”

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Posted 2 years ago

“Amazing experience! I called, they came, I drove!”

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Posted 2 years ago

“Service was great, tech showed up as promised and installation was quick. The only issue was that I ordered an Interstate battery but they showed up with a DieHard battery. The battery was not even an option on the website. I guess not much you can do when you’re stranded. Tech said they don’t have Interstate batteries and customer service was no help saying it was the same price. Can’t help feeling like you’ve been ripped off.”

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Posted 2 years ago

“I ordered a Diehard Battery with 900 CCA and found an Exide 760 CCA battery installed in my Jeep Grand Cherokee by the 1-800-battery Installer. The difference was: Diehard Battery $304 installed free and Excide $235. This was "bate and switch" with no notice until the battery was installed. In addition, the stop/start failure light is now on the dash display and I was charged $22 for a free install. The Installer told my wife if you have any problems call and we will come out. Called 1-800-battery and was told another visit would cost $100. Told the representative to come back and get the Excide battery and I will buy a Diehard battery and install it myself. (10 minutes with proper tools) The representative said it would cost $100 for a battery return and refund. Told the representative to return and get the battery or I will call my credit card company and challenge the battery transaction for not providing the product, service paid for and damage to my jeep!”

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Posted 2 years ago

“Technician name was Timothy Pettigrew. Very professional, handled everything and problem solved. Would recommend.”

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Posted 2 years ago

“Super easy process. Timothy, the technician was wonderful! I’d definitely use this service again”

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Posted 2 years ago

“Very professional and came assessed my issues and replaced battery on the spot”

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Posted 2 years ago

“The man that came was quick”

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Posted 2 years ago

“This is the first time I used 1-800-battery, my chevy volt 12v battery died and the car would not move. I thought I would have to tow it to the dealer to get it replaced. I called Sunday afternoon and they sent a guy within 2 hours to replace the battery - not a simple task in a chevy volt. He was knowledgeable and handled the replacement easily. I was up and running within 30 minutes after he got there. I highly recommend this service.”

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Posted 2 years ago

“Super convenient and very polite. Customer service was responsive.”

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Posted 2 years ago

“Easy scheduling, quick service, everyone I dealt with was very friendly. Highly recommend!”

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Posted 2 years ago

“Excellent service and very professional”

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Posted 2 years ago

“Great Customer Service!”

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Posted 2 years ago

“Good selection of batteries, quick turnaround and smart/friendly technician.”

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Posted 2 years ago

“Don't be fooled by the website! The battery you think you are ordering may not be the one that the technician brings. I thought I was buying a Die Hard $220 battery. They tried to install an Exide $119 battery. I called the 800 number for help and was told that they don't guarantee the battery brand. Be aware of that!”

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Posted 2 years ago

“The appointment was 4-6 pm on Friday March 4th. 4:55pm, "1-800-Battery is on the way and should arrive in about 2 hours. Track your driver here: https://onf.lt/a82e9e0e8f" 4:59pm, missed call from 1800battery 5:10pm, I called back 1800battery. no agent available 7:28pm tracking links showing "service completed" I did not see anyone 7:30pm, I called 1800battery. office closed. Certainly I am not happy with the experience. I emailed info and was informed that Ricky the techinician arrived service location and made a phone call. I did not pick up thus, the service was cancelled. This process could be improved. I asked for refund.”

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Posted 2 years ago

“No one likes hidden fees. Had you notified me if your ridiculous $1.00 per mile fee of $25, I would not have used your service. I do not live in a remote location, making the fee even more ridiculous”

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Posted 2 years ago

“Very pleased with their service. Easy and super convenient. Mechanic arrived on time and was very friendly and knowledgeable. Total time about 20 minutes. Highly recommend!”

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Posted 2 years ago

“This the most unreliable car service and outrageously expensive!!”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,968 reviews