1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,948 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Prompt, reliable, reasonable price.”

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Posted 2 years ago

“There was a bit of a snafu with the address initially but was resolved quickly. Installation was quick and professional.”

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Posted 2 years ago

“This company LIED to me! I requested a battery replacement. The car was located in my home garage. I was quoted a price for their service and made payment via credit card. After charging my credit card, the company notified me an hour later that there would be a $75 installation up charge. The representative NEVER mentioned this additional charge when I spoke with them via telephone....bait and switch. I was then notified of when the technician would arrive...12:00pm. The technician showed up at 3:30pm...over three hours late! To change the battery, the rear wheel must be removed. The company advised me that they were very experienced at changing a battery on this car. Upon arrival, the technician could NOT figure out how to remove the rear wheel cap to expose the tire bolts. He then said, "This is too much liability for the company. I'm leaving." He packed up his tools, and drove off without saying a word. Outrageous! Imagine not being able to figure out how to remove the tire....how in the world was he going to figure out how to remove/replace the batter? My next door neighbor was watching this mess and came over. Right after the technician drove off, my neighbor took a screw driver and within 5 seconds popped off the wheel cap. In less then an hour, my neighbor changed the battery...I paid him for the service versus this company. You've been warned.”

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Posted 2 years ago

“Your service is a little expensive but it is worth it because of the convenience of having your service come to the customer. The employee who did my service was very good, he was early and it only took him 20 to 25 minutes and he was done. I will recommend your service and I will also use it again.”

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Posted 2 years ago

“I went online and quickly was able to schedule a battery replacement. No one arrived at the scheduled time, so I called. I was advised...."we don't service your area". I live in Linwood, New Jersey. They service Cape May (30 miles south) and Philadelphia (60 miles west) but not my area. They allowed the appointment to be made, charged my credit card, and weren't even going to contact me. I DO NOT RECOMMEND THIS SERVICE.........CONSUMER BEWARE!!!!”

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Posted 2 years ago

“I'd let my car sit idle for a couple months and had let the battery run down. It was replaced swiftly and the tech was a hoot to talk with. I will recommend their services to anyone and everyone.”

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Posted 2 years ago

“arrived timely. Had the battery installed under 15 minutes. Very polite technician.”

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Posted 2 years ago

“Fast Easy Decently Priced”

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Posted 2 years ago

“Service was great. I had a new battery within an hour and a half of calling. I had placed my call late in the day around 4:00pm. The battery was installed at my house and the installer, Eddie, was very professional and caring with the installation.”

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Posted 2 years ago

“The individual who installed the battery did an excellent job and was very professional.”

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Posted 2 years ago

“The Battery seems to be working very fine. No issues at all; but this is a very short time! The service was very great; very nice and polite service person. Some earlier delay in arrival; but certainly forgivable.”

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Posted 2 years ago

“The representative that I spoke to and placed the order with told me he would send a 900amp hour battery, but it was a 760. He said he had two available to fit my car, and that he would send the larger capacity one. The installer, when he arrived, had no idea about this. Also, the invoice says nothing about what battery was installed, nor anything about a warranty. The installer told me I had a 3 year warranty, but there was nothing in writing about it. I paid about $100 more for them coming out to install it, and I was willing to do that, but I think everybody needs to be on the same page, and that when someone says you are going to receive x, you should receive x. But what came was a DieHard Platinum, which is a good battery. Yet it does not say on the invoice anywhere what kind of battery was used. The installer was very good. He knew what he was doing, and had the proper test equipment on hand. That part of it I am happy with. The rest of the transaction, not so happy.”

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Posted 2 years ago

“My experience was fantastic. Timely and the person who installed the battery was very freindly and professional.”

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Posted 2 years ago

“Both Nicholas, scheduler and Jason, the installer, were excellent to work with and got us out of a jam for the day!! Can't thank them enough, especially on a Sunday. John”

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Posted 2 years ago

“Technician very professional and helpful!!”

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Posted 2 years ago

“Fast response great service! Craig Zachariah was very informative and made sure all systems were performing properly. I'd recommend this service for their professionalism and quick response. A little expensive, but certainly less than a dealership and they come to you which is so very convenient.”

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Posted 2 years ago

“I had no idea this service even existed until Sunday, but I would highly recommend this company to anyone with battery issues. It took about three hours for the technician to arrive, after I placed my order; he was friendly and helpful (explaining things to me as he went), and was in and out in about 20 minutes. He brought everything needed to get the job done.... He was highly efficient!”

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Posted 2 years ago

“A fantastic experience....technician arrived within a couple of hours and swamped out my old battery within moments!”

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Posted 2 years ago

“I waited 3 hours but no one ever showed up and I was in need of help. Tried calling but the office was closed and the chat was closed. But they had no problem charging my credit card before service. Don’t use this company- they don’t follow up with their service calls; they just send out notices and hope for the best. They say it’s like DoorDash, etc., but no company would be in business if requests were left unfilled. Bad company!”

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Posted 2 years ago

“The person who brought the battery first tested the one I had which apparently still had life in it. He offered me the option of keeping the old battery with no pressure to take the new one. I did take the new one but I was impressed and will not hesitate to recommend this service to others.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,948 reviews