1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,937 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,937 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had made a purchase on June 26, which I canceled it soon after, as my neighbor said he would take care of my problem. I have called 3 times, and keep getting the "it will take 7 to 10 days to get my refund" each phone call. I paid over 300.00, and it seems as though they are keeping my money. Will have to hire an attorney to recoup my money.”

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Posted 1 year ago

“Was not enformed the technician was going to be late so I had to call about 3 hours past when he was supposed to be here. The technician did a great job just wish i was given a heads up they would be late.”

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Posted 1 year ago

“Did a good job but had a problem getting battery securely tighten as battery did not fit completely with bracket to secure the battery.”

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Posted 1 year ago

“They were TOTALLY responsive to my need to get a battery replaced. I emailed at 1:00PM and the battery was installed in my garage by 3:00PM. Technician was competent and professional. Highly recommend using 1-800-Battery.com!>”

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Posted 1 year ago

“Customers beware I’m posting this follow up after a review I posted 4 days ago about my awful experience with this company. They are ignoring me …Their tech did not test my existing battery and installed the new one which was not the issue with my car , so new battery did not start my car at all. Have to tow my car now to get the right diagnostics for it. 280.50 cents for nothing. Called my CCcompany and BBB.tech did not know what he was doing…”

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Posted 1 year ago

“The installer sent an email saying he was 10 mins away. 2 hrs later he showed up. Installed the batteries then closed the hood and proceeded to drag the old battery across the hood. Big scratches across my hood. This Jeep had NO SCRATCHES before this. I will absolutely not recommend this service if this is the type of care they display for a customer’s vehicle. I will be posting reviews online about my experience.”

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Posted 1 year ago

“Excellent service. Very friendly and knowledgeable installer. Very good customer service. Kept me informed of the status of my order regularly. Would definitely use this service again. I will be referring anyone with a dead battery to use 1-800-Battery.”

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Posted 1 year ago

“ETA was 60-80 min and they didn’t come until the next day. I tried reaching out to customer service and there was no answer”

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Posted 1 year ago

“The eta of my service order was horrible. The eta’s I received went from 1:30 to 2:30 to 3:30 to 4:30 to 6:30 to 7:30 and finally showed up at 8:00. When he arrived, the Tech (Eric) was great. I was told all kinds of things as to why they were delayed such as two flat tires, gps not working and problems at the warehouse.”

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Posted 1 year ago

“Excellent service! I didn't lose time at work. The tech (Darrin) stayed in touch with me to keep me updated on his ETA. I would highly recommend this service. Submitted my request online around 1030, tech arrived @ 1600 and I was on the road by 1615.”

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Posted 1 year ago

“The process was easy, the technician was fast and explained the entire process. Would use again if needed”

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Posted 1 year ago

“I would give you no stars if I could. I spoke with rep and told him I needed a battery delivered and installed because I needed a memory saver used on my vehicle, he acknowledged they had them and it would be brought to my location with the battery. So 3 1/2 hours late the installer shows up to install battery , he has no memory saver says there is nothing on the work order about it. He calls his rep they say hook a battery jumper to my terminals I say if it blows up my ECM will they put that in writing they will fix my vehicle. He says no I refuse the service then they still bill me 449 dollars for battery service. I call they say maybe we will take it off but we will charge you $99 for service call nope so now I put in a complaint with my cc company! No no no no do not use this company no service no customer relations”

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Posted 1 year ago

“Highly recommended great service and on time very professional 6******”

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Posted 1 year ago

“The new battery was delivered and installed with no issues. Great service!”

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Posted 1 year ago

“Bad news , the guy was hour late, told him my car battery would not start at all, apparently He did not test my battery before he replaced it because that was not issue it still would not start .. now I have to chase Down a tow and out my money so I’ll have to call credit card company to try to get refund …. Nightmare”

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Posted 1 year ago

“5 stars”

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Posted 1 year ago

“I am very happy with the company. I needed a fairly rare battery for a foreign car and they were able to install one at a competitive price”

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Posted 1 year ago

“Worth the wait. My 9+ year old battery gave out at a gas station. Robert S. arrived with his jumper cable in 2 hours instead of the 1 hour estimated, but he treated me and my car with respect and gave instructions so my battery would hang on until it could be replaced. When he replaced the battery, he explained what he was doing and gave me tips on maintaining its life. Requesting and paying for service online was very easy.”

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Posted 1 year ago

“Don't waste your time. After ordering a battery and not getting any notification of delivery, I reached out and was informed that they couldn't find the battery for my car, but if I spent an additional $50 they had a "better battery". Classic upcharge scheme. Additionally the picture of the battery on their website (in my case) was not the one they promised to deliver. Terrible service and time wasted. I drove one mile to Advanced Auto Parts where they had the battery I wanted for a better price, in stock and installed it for free. Another example of a good idea ruined by poor execution.”

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Posted 1 year ago

“Excellent, professional service.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,937 reviews