1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,977 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,977 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very unclear to me when the company would be arriving to install the battery, I was not given an ETA and had to call customer support to ask for tracking. The support person did arrive within 2 hours, which was fast in my mind but would have been helpful to know a time window. The install also took an hour, my husband recently replaced his battery and it took him a fraction of the time. The only reason we didn’t replace this one ourselves was because all local auto shops were out of stock, but it was available here. The support person was friendly, but did not wear a mask the entire time, and even got close to show me readings on his phone. It was extremely awkward as I did not feel comfortable asking him to put on a mask, and felt very unsafe. Our city has many restrictions due to spikes in Covid, so it was appalling to me that the company wouldn’t insist on technicians wearing masks around customers. I would be very hesitant to recommend this company or use it again unless it was the only option.”

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Posted 3 years ago

“The service on the ground was rapid, friendly and efficient. Two follow-up calls made to the number provided on the website were never answered.”

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Posted 3 years ago

“I couldn't believe it can be that easy, these guys were exceptionally professional. It was all over in 12 minutes inside the condo garage as well.”

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Posted 3 years ago

“I was so impressed and happy with each step of the process. I was on the plane & heard from a friend about the service. Got online & booked what I needed, the exact time to be there, my number and the address to meet me at. It was THAT simple. The gentleman doing the work called me on his way & waited on me to get there from the airport. He (Eddie) was completely professional, kind & courteous. It was simple & perfect. Literally perfect. I WILL absolutely return if I need these services. THANK YOU SO MUCH!”

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Posted 3 years ago

“I called Sunday afternoon and they came out Sunday night. The technician Jermel was professional and did a great job. Very pleased with the service.”

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Posted 3 years ago

“Great service... on time for scheduled appointment...”

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Posted 3 years ago

“Some communication problems early on, but the problem was resolved quickly. Excellent service when the tech arrived to change out my battery. Sorry I didn’t ask his name so I could give him a shout out.”

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Posted 3 years ago

“Quick professional service and a price that’s better than the dealers, and they come to you !”

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Posted 3 years ago

“Sam did a great job replacing my battery!”

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Posted 3 years ago

“On time. Personal and friendly Father/son. Efficient.”

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Posted 3 years ago

Author didn't leave any comments.

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Posted 3 years ago

“Arrived within an hour; was installed 10 minutes later. Quick and efficient.”

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Posted 3 years ago

“I can always count on them.”

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Posted 3 years ago

“I initiated service with you all when I found I had a bad battery on my 2003 Land Rover Discovery. Your website said I would receive an 850 CC amp battery. Your service person, who was great and really worked hard on this, installed a 650 CC amp battery. I asked him about it, he was surprised with the level of cold crank amperage the battery used was. what's the answer to this? seems a bit like bait and switch.”

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Posted 3 years ago

“Excellent service and value!! I recommend this service 100%!!!”

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Posted 3 years ago

“Great job in a timely manner.”

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Posted 3 years ago

“Great responsive service, problem quickly resolved, nice chat with the service tech - very satisfied!”

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Posted 3 years ago

“Not happy got call at noon from tech said he’d be there in an hour - he did not show up till 3p and when he did he had no battery with him - now we had to wait another 1.5 hrs for him to go get a battery - then he was back at 4.30p to install it. Totally not happy and called to request a refund and nothing !”

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Posted 3 years ago

“Quick and efficient, with a reasonable service markup. My tech Ivan was quick and courteous. Will use again.”

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Posted 3 years ago

“1-800-Battery was amazing. I placed my order online, but made a mistake and had to call. The representative was helpful and pleasant and took care of my issue. My battery was replaced while I was out golfing! They made sure what was a huge inconvenience to me was taken care of quickly and with little effort on my part. I would definitely recommend them and use them in the future.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 4,977 reviews