1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,088 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am completely satisfied. My installer Justin was right on time. He was very personable and quick with the installation.”

Helpful Report

Posted 4 weeks ago

“The tech was very professional and handled the job in under 30 minutes. 👍”

Helpful Report

Posted 4 weeks ago

“Thankful to this company that comes to you with a new battery and installs within a few minutes!! Reliable and easy process to complete on line. No hassle, no having to get have car towed!”

Helpful Report

Posted 4 weeks ago

“Great service. Quick, thorough, and kind.”

Helpful Report

Posted 4 weeks ago

“5 star all the way. Service was on time, professional and friendly. Would recommend this service to anyone needing to replace a car battery. Thank you.”

Helpful Report

Posted 4 weeks ago

“The online ordering process was easy and concise. I was notified of the appointment confirmation and also when the installer was on the way. The installer was very competent and efficient. Great overall experience. I would recommend this service.”

Helpful Report

Posted 4 weeks ago

“price was high. technicands not trained. demand payment upfront and no future contact. tech sent was untrained and brought wrong battery. stay away from the company”

Helpful Report

Posted 1 month ago

“I worked for this company as a contractor.. and never got paid... Scamners”

Helpful Report

Posted 1 month ago

“Service was fast and the installer was super professional and did a great job! Was in and out in 30 minutes!”

Helpful Report

Posted 1 month ago

“Very easy to work with and the tech who installed the battery was fast and friendly. I highly recommend their service”

Helpful Report

Posted 1 month ago

“great service. due to a mix-up they came twice and the second time was 7pm! replaced my battery, which was in a tight spot under the hood. professional and friendly.”

Helpful Report

Posted 1 month ago

“My engine light is on now and my auto starter doesn't work. I guess at least the car starts?”

Helpful Report

Posted 1 month ago

“The guy was on time, early, nice, and quick. 1-800 battery charges too much though...”

Helpful Report

Posted 1 month ago

“While 1-800-Battery finally showed up a day late, it failed to show up for the day it initially confirmed in writing and when I expected. Yet, it still tried to charge my credit card. I responded to the CEO's reachout asking for my opinion, but, if course, no one, including him, has ever responded. So, interest in actual customer opinions does not matter. No one will respond to this review. Prove me wrong!!”

Helpful Report

Posted 1 month ago

“5 STARS.....The service was amazing. Once the rep came he was very friendly and professional. I would recommend your company to all my friends. It is just very convenient coming out to the house.”

Helpful Report

Posted 1 month ago

“my experience was great, the contractor was professional and knew his job.”

Helpful Report

Posted 1 month ago

“Service tech was wonderful. Friendly and helpful, installed the battery quickly. Customer service was great, too. My only complaint is that your website wasn’t up-to-date on time of arrival and the next day the window of arrival was also late. Other than that I have no complaints”

Helpful Report

Posted 1 month ago

“The service I received was flawless from online ordering to installation! Thank you ! My technician was so kind and efficient!”

Helpful Report

Posted 1 month ago

“I am deeply frustrated with the lack of communication you've demonstrated during this service call. Last evening, at approximately 5:40pm I was advised that your technician would not be able to get to my home to perform service. I further advised that a technician would be available between 9am and 11am today. It wasn't until I reached out to you via phone that I was told that you did not have a technician available who could meet the timeline YOU specified. I would have appreciated any sort of communication providing me with this information so that I did not sit around the better part of my morning waiting on a technician that you knew would not arrive. I expect that you will make every effort to communicate delays and issue you may have in servicing customers, so that they are not held hostage by your inability to be transparent. It is now 11am EST. The person with whom I spoke at about 10:48am today advised that your technician was running approximately two hours behind schedule. I expect that you will communicate any further delays or disruptions so that I may adjust accordingly.”

Helpful Report

Posted 1 month ago

“TLDR: The installer installed the battery wrong and I had to pay to tow the vehicle and pay another shop to connect the battery properly. I called, emailed and live chatted with 1800battery to have a battery delivered and installed. I should've known the company was sus when the LIVE chat agent just stopped answering the chat randomly in the middle of the booking and never came back after 20 minutes. After booking via phone, 1800battery came a few hours later with the wrong battery. Thank God I was not on the side of the road. He had to leave and come back with the correct battery. The car still wouldn't start after he left so I figured the car must've been having additional issues. Long story short, car towed to repair shop and I found out 1-800 battery didn't install the "+" side of the battery correctly. The poor guy just didn't know what he was doing and shouldn't be installing batteries. I'm not sure how they vet their people. Now I have 2 additional bills on top of their bill. Disgusting work and a waste of $$$.”

Helpful Report

Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,088 reviews