1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,132 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I give it a 4 star only because the company lags on communication. Tech rep that arrived was great. On time and professional. I understand that right now companies are having labor issues however once a service tech is assigned they should immediately contact the customer to create direct dialogue. It would make life a lot easier.”

Helpful Report

Posted 2 years ago

“1-800-battery promised an 8 AM to 10 AM window. It’s 10:35 AM now and their installer has yet to arrive. Annoying”

Helpful Report

Posted 2 years ago

“I was charged twice on my credit card. Contact me please. 614-353-7393”

Helpful Report

Posted 2 years ago

“Great response tech came out within 2 hours changed the battery. Very polite and efficient. I would recommend.”

Helpful Report

Posted 2 years ago

“The service was absolutely wonderful they were here before they estimated time was & technician was very polite & knowledgeable.Thank you i would highly recommend this company.”

Helpful Report

Posted 2 years ago

“The sales process was excellent until I had placed the order. Delivery and installation could definitely have been better. The tech arrived almost two hours behind schedule with no notification of the delay until I reached out to 1-800-BATTERY.”

Helpful Report

Posted 2 years ago

“Arrived on-time and fixed the problem. My daughter said the tech knew his stuff and everything worked out very well. Would recommend.”

Helpful Report

Posted 2 years ago

“Very easy to set up appointments and the service was prompt and professional. My SUV has the battery under the passenger seat and it was no problem, well worth the price and didn't have to worry about disposal. Great being able to track the Tech on their way, so no waiting around wondering.”

Helpful Report

Posted 2 years ago

“Chase arrived on time, answered my questions, and gave me some tips, while installing the battery in a timely manner”

Helpful Report

Posted 2 years ago

“Our mechanic was a no show , they charged our credit card.. poor to no service.”

Helpful Report

Posted 2 years ago

“Excellent service and product.”

Helpful Report

Posted 2 years ago

“Waste of your time. Very bad communications and no follow up.”

Helpful Report

Posted 2 years ago

“I purchased a battery online for 1800 battery and was able to schedule same day installment. The chat support was very helpful and responsive answering all of my questions. The technician Eldreek Whitaker arrived a few hours after I completed checkout. He was very helpful and professional. The battery was difficult to remove with it being secured in the trunk behind the panel, however Eldreek was patient and was able to get the job done. I had a great experience with 1800 battery and definitely recommend them.”

Helpful Report

Posted 2 years ago

“Excellent service! They had the right battery for my car (guaranteed), they had a time reservation the same day, the tech came on time, knew what he was doing, removed the old battery and recycled it, installed the new battery and tested that the car ran and was done in twenty minutes All for a small premium over what auto parts store price was for the exact same Diehard Gold battery. I highly recommend this service.”

Helpful Report

Posted 2 years ago

“My first battery died soon after I got it. The company charged me full price for the second battery and has yet to reverse it, even though it was covered under warranty. They also showed up five hours late.”

Helpful Report

Posted 2 years ago

“My battery wasn’t actually changed (photo proof) and I got stuck again with a dead battery. I’ve been in the chat on the website for four hours with nobody responding.”

Helpful Report

Posted 2 years ago

“Technician was on time and friendly. He competently installed the battery. However he was unable to register and code the battery properly within the cars ECU. I now have a warning light that comes on ever time I start the car. 1-800 battery advertised they have the register/coding capability that is required when replacing a BMW battery. I will now have to pay another $100-200 at the dealer buying a service I already paid 1-800 Battery to perform.”

Helpful Report

Posted 2 years ago

“5 star Called and got a great price on battery which included delivery. Tech was great. Installed battery in a matter of minutes. Will keep in my contact list.”

Helpful Report

Posted 2 years ago

“Searched by zip code, these guys came up. Placed the order, set the time, and received a confirmation/order number. No one showed. contacted them ad was told they cancelled the order because they don't service this area. No notification sent, no one called to tell me the news, when I responded tot he chat that this was not customer service, they ended the session, no response, no apology.”

Helpful Report

Posted 2 years ago

“Ordering was very easy. The installer was very pleas”

Helpful Report

Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,132 reviews