1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dispatcher was able to send a local mechanic within the network to my home to install a new battery just two hours after my request by phone. All interactions were friendly, professional and efficient. No worries of getting stranded- car turns over readily now!”

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Posted 1 year ago

“Eddie was timely and an incredibly nice person. He was able to get my battery replaced quickly and now my car is back to running like a charm. He was extremely personable and very funny. 10/10 experience, would definitely buy again.”

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Posted 1 year ago

“Outstanding service!!”

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Posted 1 year ago

“Very satisfied with the product and the service.”

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Posted 1 year ago

“Ordered and paid for a Diehard platinum. They showed up with a regular generic battery. I canceled the order with my Credit Card”

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Posted 1 year ago

“I would like to complement Jaeland for his thoroughness and patience with me. He aided me in addressing all of my concerns. Thank you Jaeland for putting yourself in my shoes and going above and beyond in handling my inquiry!”

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Posted 1 year ago

“They are terrible, brought me the wrong size battery and it was defective. Didn’t even have the right tools. I tried to take it back to AutoZone where they bought it and they told me to call the business that put it in. I went somewhere else and they did a great job. Now they won’t give me a refund. Big expensive lesson. Don’t use them.”

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Posted 1 year ago

“Ozzy was above and beyond! His skills and customer service are outstanding!”

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Posted 1 year ago

“Ordered on short notice, Glenn came out with batteries and got the job done. Would definitely recommend.”

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Posted 1 year ago

“Excellent service technician, but did not have the right battery with him, delayed completion”

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Posted 1 year ago

“Great service -- quick and friendly. His professionalism and kindness made stressful situation much more calm.”

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Posted 1 year ago

“1-800-Battery came to our van suggested we take the deadc9 mth old battery we have, back to ask about it's warranty. They did NOT PUT A NEW BATTERY IN. THEY CHARGED US $365.35 FOR THE SERVICE CALL & NEW BATTERY. They said their billing dept would contact me for a refund, the service call with tax would be $107,41 & a 257.93 refund They haven't called us yet which makes us very upset! Their billing dept needs to improve their terrible customer service. We're expecting a call tonoow 12/9/22. Because of this issue we would not recommend them to anybody we kbow.”

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Posted 1 year ago

“Great communication and great service”

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Posted 1 year ago

“Sheldon was excellent! Great communicator and he did great work. I would definitely use this service again!”

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Posted 1 year ago

“Can’t say enough good things. When it was delayed they kept me updated. The installer, Doug, was friendly and quick. A great company!!”

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Posted 1 year ago

“One of the worst experiences of my life . 7hours I waited .7 hours of lies. I was told "Paul" was on his way. I called "Paul" , nothing . Eventually he blocked me . The wonderful man who finally showed said that he didn't get the call until late afternoon. I was with a child who is on the spectrum, it was 32' outside. It cost me $200 to tow it home . I would have towed it home at 8:30am.if they had not said they were on their way. We got home at 4:35. SHAME ON 1800batteries!!!!!”

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Posted 1 year ago

“had service done 11/21/22 for a replacement battery but turns out i didn't need a battery. So I was told I would be reimbursed for the whole battery and i haven't received my reimbursement and it is now 12/8/22 when i was also told it takes 5-10 days to get it back. And also made contact several times and they give you the run around saying they will get on it and nothing has happen yet.”

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Posted 1 year ago

“The service that I have received was excellent service Kyle was very professional”

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Posted 1 year ago

“Your price was much higher than several auto parts shops I contacted, but those didn't have my battery in stock, or wouldn't install it, so I had to use you. Despite my having told you the car, year and model, your people came first with the wrong batter, and then it took another 90 minutes for them to return with the right one. Your people were otherwise competent and professional.”

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Posted 1 year ago

“Great service - prompt, got the job done and for a good price.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews