1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,951 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am only choosing one star because if there was zero i would have chosen that. DO NOT CHOOSE THIS PLACE. The tech came with the wrong battery and on top of that i was charged $112 for cancellation even though there was no job done whatsoever. I did not see at any point during my purchase a disclaimer that says there will be cancellation fees that is half the price of the battery itself or any cancellation fees at all for that matter. Ridiculous. DO not waste your time and money for a company as terrible as this.”

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Posted 2 years ago

“Very happy with the timely service and professionalism of Edison Reyes and have already told my friends of my experience.”

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Posted 2 years ago

“1-800 Battery did a great job and the mobile tech Jordan was on time and personable. This is the first time that I have engaged 1-800, but I am confident that I will recommend them to someone who is in need. Thanks again for the quick response and resolution.”

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Posted 2 years ago

“Saved the day, very nice tech, done in 10 mins and very pleasant. Make sure to tip service people like this, will save you in your time in need”

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Posted 2 years ago

“fast service and the guy that did the installation was very courteous”

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Posted 2 years ago

“My installer was efficient and pleasant to speak with.”

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Posted 2 years ago

“Our battery died in a restaurant parking lot. Little did I know that you have to dismantle the vehicle to get the battery out of our Ford Escape. The windshield wipers (!) have to come out, asking other things. I went to the 1-800-Battery website and quickly made an appointment. The earliest they could come was going to be 1.5-2 hours, so we got a ride home. The tech got there before we could get back and very kindly waited for us. He knew exactly how to get the battery out and very quickly got us back in the road. Very quickly considering the amount of work required. Our technician was friendly, knowledgeable, and respectful of our vehicle. Overall, in the same circumstances, I would call them again.”

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Posted 2 years ago

“Easy to work with, on time, excellent job, glad I had it done by 1-800 Battery”

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Posted 2 years ago

“Easy scheduling, quick, on time repair”

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Posted 2 years ago

“The service was excellent. The provider was prompt, courteous and efficient.”

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Posted 2 years ago

“Tech never showed up. I talked to customer service twice and was told I’d be better off to cancel the order and find another company. Terrible”

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Posted 2 years ago

“Do Not use this company they are frauds! Waited 2 f’in days. Nobody called they don’t have technicians. POS company. DO NOT USE THIS COMPANY!”

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Posted 2 years ago

“They are awful! Such a waste of time! My battery and installer showed up 14 hours late, (the next day) when I was told they would be there within 2-3 hours. I tried multiple times to contact the company to check on the order and was not able to get thru to a human. I waited for a representative for over 90 min before hanging up, left a voicemail, tried to live chat, and texted the automated system with no luck. I have asked to speak to a supervisor several times thru the systems mentioned above and am still waiting for one to call me back. Great concept-terrible execution and customer service”

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Posted 2 years ago

“5 stars, I appreciate the stellar service and communication with the driver and customer service”

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Posted 2 years ago

“I ordered one battery and you send me a different one but it's okay I needed a battery probably cheaper than the one I ordered but I had to have it”

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Posted 2 years ago

“Fast, easy, very polite service.”

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Posted 2 years ago

“The customer service rep on the phone was extremely helpful and the service technician was accommodating and did the job quickly! I had no idea this service was available before someone recommended it and I would use them again. My other choice was to have my car towed to a car service center and then pay to have the battery replaced. Battery.com was a much better option!”

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Posted 2 years ago

“Was totally pleased with the ease of using this company. Friendly, professional and efficient. I would highly recommend and use again. Thanks for such great service.”

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Posted 2 years ago

“Was happy to find the mobile service capable company. The ordering process was easy. Quick response for receipt. Waited a bit to find out when the order was to arrive. Was on hold waiting for customer service when I got a text and the details were provided. Great to have it show where delivery / service rep was. Like that feature. Service guy was pleasant and did the work in quick time.”

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Posted 2 years ago

“Very professional and knowledgeable”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,951 reviews