1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,062 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,062 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Delivered a weak used battery. Check BBB ratings. Total suckage.”

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Posted 11 months ago

“The delivery technician was great. Was able to have the batter installed quickly (it was a very cold day here in Chicago).”

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Posted 11 months ago

“After a nasty cold spell, my car battery would not turn over. I'd tried getting ahold of AAA, (HORRIBLE EXPERIANCE WITH AAA!) I went onto 800 battery's site and got lined up with someone to jump the car and put in a new battery. Wonderful man, Spencer, got the car running, and cautioned me that the car needed to be calibrated due to pushing too much amperage to the battery, which is why it failed. He recommended my getting that corrected before putting in a new battery. He could have charged me for a new battery, (I would never have questioned it) but didn't. You don't find service like that every day- I am truly grateful! Thank you!”

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Posted 11 months ago

“Extremely disappointed! You installed and UNCHARGED battery into my car and then told me it was probably another part of my car that was broken. I had to have my car towed to repair shop that told me NOTHING was wrong except an UNCHARGED BATTERY … HORRIBLE”

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Posted 11 months ago

“I like this company. Accurate and professional.”

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Posted 11 months ago

“Arrived on abusy Saturday within an hour... Brandon was professional, very knowledgable and very engaging.. Highly recommend..”

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Posted 11 months ago

“Great phone dispatch and in-person technical customer service. Highly recommend this service.”

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Posted 11 months ago

“Great experience! Highly recommend. Technician was extremely courteous and and quickly completed the work. Only downside was online customer service. Still recommend given the final result and the great service by Sayel!”

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Posted 11 months ago

“I scheduled an appointment this morning. I had to go to work but my car was easily accessible as were my keys. I had someone who could serve as a proxy. And I was also available to chat. However, the technician Robert H. refused to replace my battery and said he was going to charge me a fee bc I was not there. I went back to the website and all communications and didn't see this condition noted anywhere. The worst part is how rude and inflexible the technician was. He wasn't nice about it at all and was clearly not even listening to the information or answers I gave, as he was saying he could not access the car. I was excited to try this service but was super let down. No one communicated next steps so I had to call to request a refund. Bottom line, really poor communication all the way around.”

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Posted 11 months ago

“Great service and very convenient.”

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Posted 11 months ago

“The service technician was great, but that was the only thing good about my experience. I did not end up needing the battery so the $359 invoice was changed to $99. I am STILL waiting for a refund from 12/22/23 and am getting absolutely no response from your company. As of right now I would not recommend you or post a positive review of your service. It may not matter to some people, but I can not afford to waste that much money for nothing. I really wanted to put up a good review for the tech, but do not feel I can do that after losing $260.”

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Posted 11 months ago

“Very good technician and very nice as well!”

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Posted 11 months ago

“Rob Blank was beyond amazing. He was friendly and efficient in absolutely horrible weather conditions. We are thrilled with how quickly our battery was replaced. Rob’s service made it an outstanding experience.”

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Posted 11 months ago

“Went online paid for the battery. According to the email that was received after payment, it showed that the technician would arrive with 2 hours and 3 minutes, but never showed. I sent a text meassage asking for an ETA, no response. I tehn called the next day and waited on hold for at least 30 minutes. The rep advised me that I would be receiving a text within a few minutes of status of the technician, and I waited, no text. I then called back a couple hours later and the rep stated that the technician was picking up the battery, and then will be on his way to my location. I gave the rep the gate code and building number and he said that he was relaying it the technician. I received a text about 30 minutes later indicating that the tech had arrived, with the description of his vehicle, I noticed that vehicle driving in to the complex and right past my location where I advised the rep that I was. I waited, thinking that he was turning around. I waited another 15 minutes, then called back. While on hold I walked the entire complex, finally locating the tech at another vehicle that wasn't even the same color as mine nor the same year. Finally got he battery replaced. I don't think I'll be using them again.”

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Posted 11 months ago

“Giving 2 stars because the guy that installed the batteries each time was professional and very courteous. The issue is I've purchased two batteries within the last two years and the first one was dead at the 17 month mark, and more recently the battery only lasted 8 months. I was given every excuse why I couldn't get a refund, so I tried using them again, and like I stated earlier, the battery is dead at 8 months. I'll try again for a replacement battery, but if I get the run around again I'll never use them again. I don't believe these are new batteries as advertised.”

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Posted 11 months ago

“Had a battery installed on 11/26. $400.00 it was cracked when installed. Had to replace it today. DO NOT USE THIS PLACE. they will knowingly install damaged batteries. Avoid this company at all costs. I would give zero stars if i could. This company does not value your safety.”

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Posted 11 months ago

“A great experience with quick delivery and a friendly technician.”

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Posted 11 months ago

“One star because I can't do zero. I would say over promise and under delivered, but they didn't even deliver. Completely worthless. Do not patronize these liars and crooks.”

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Posted 11 months ago

“Placed an order - selected appointment time and date. Nobody showed up. I spent 6 hours trying to get ahold of someone from the company and no one ever responded. DO NOT TRUST”

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Posted 11 months ago

“The time was exact that they said they would arrive, the technician was knowledgeable and kind. I recommend this company very Highly”

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Posted 11 months ago

1-800-Battery is rated 4.3 based on 5,062 reviews