1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,929 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tech was nice and did new battery install, but settings were messed up after I was advised settings would be saved. Cannot use remote on car, as it no longer works, steering wheel features don’t work either and driver window no longer works. All they had to do was come out to correct but won’t do it.”

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Posted 11 months ago

“I was happy that I got same day service and I did not have to wait long. My tech Matthewe was great and he did an excellent job. I would definitely recommend to anybody who can use the service. Thank you.”

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Posted 11 months ago

“The service was completed. Same day on site. I’m very happy with the results.”

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Posted 11 months ago

“1 out of 5 stars. My experience with 1-800-Battery was very frustrating. I scheduled the order at 7:42 a.m. They said it would be delivered between 9:00 and 11:00 a.m. It didn't arrive until after 2:00 p.m. They did not communicate well. When I called they said all the lines were busy and asked if I wanted to text. When I texted they never responded to the text. When the technician finally arrived he did not speak English. I will never use this company again; nor will I recommend them to anyone.”

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Posted 11 months ago

“I was quite happy with my battery purchase initially, especially with the ability they had to deliver and install the battery quickly. But my opinion has now changed dramatically! I went out to start my car today to run errands today and my battery was totally dead! Even worse, it was very cold here today, only 7 degrees outside. That means the battery was likely frozen. Frozen batteries can explode if you try to jump them or charge them and with how cold it was and how dead the battery was it most certainly was frozen. So I reached out to 1800batteries to see about a warranty replacement. They said they would come out and do a warranty replacement for a $50 charge. They went on to say that when the technician arrives they will first test the battery. If the battery tests good I would be charged $107 for a service fee (penalty really) and they would not exchange the battery. Even worse they said I could choose to purchase the battery if I wanted to, at a price of over $300. So the total then would be over $400 if they decided the battery was still usable. Well I was pretty darn sure that their technician would declare the battery while totally dead was just fine and expect me to pay out over $400 for then new one! I told them to forget it, I went to Fleet Farm and bought a bigger, stronger battery for $160 and it has a better warranty to boot. Funny but I never was informed of their extra hoops to jump through to get them to honor their warranty back when I bought the battery. I’m very unhappy.”

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Posted 11 months ago

“Really good service once the request went through. Website interface was poor. also, I never received a copy of the warranty. But I would use them again. Called AAA which was a complete disaster. They didn’t have the unusual battery my Audi needed but 800Batterty did.”

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Posted 11 months ago

“Marcus was very efficient and friendly. It was a quick installation, and he was very knowledgable. I am super grateful that he made the trip to help me out. Thanks again for your assisstance.”

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Posted 11 months ago

“We came out to the garage to find our battery did not want to start. Found 1-800-battery n scheduled an appointment. At 6pm this gentleman called to say he was here. Ten minutes later our auto was going strong. They kept us informed all the way. Love these guys. Thank you”

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Posted 11 months ago

“The man you sent(kamall) did a fantastic job! I hope all your emp/contractors are as good as this gentleman!!!”

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Posted 11 months ago

“Great Service 5 Star”

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Posted 11 months ago

“Phone dispatcher was polite and gave 3 options for car battery replacement. Reasonably priced and convenient. Technician showed up in less than 2 hours and recycled old battery. 5/5 recommend.”

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Posted 11 months ago

“Service was very good!!! Adrian (the tech) was prompt and very talented. Thank you!!!”

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Posted 11 months ago

“Quick and professional service. Would definitely use again. 👍”

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Posted 11 months ago

“Got us out of a bind! Battery DIED Saturday night. Went to 1-800 Battery.com...and was back up and running with brand new battery by 1:00 pm Sunday. The technician Brandon was awesome.”

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Posted 11 months ago

“Excellent service I recommend this service to all my friends and family. Thank you very much.”

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Posted 11 months ago

“I needed a place that I could buy the battery and have it installed. Most would only just sell you the battery but not do the install. These guys were great. Bought the battery online, made an appointment and the technician came during the time he was supposed to. Pleasant, professional, clean and knew what he was doing. I couldn't be happier. It was a bit more expensive although you get what you pay for. Everything was easy and I now have peace of mind. I would definitely recommend them.”

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Posted 11 months ago

“Mechanic did great job of replacing my dead battery, saved my life 👏 🙌 😄”

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Posted 11 months ago

“Only gave 4 because of difficulty trying to schedule online and through chat. When I was able to talk to live person it went well. Very happy with service and will use them again if I ever need them highly recommend them.”