1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The technician who came was friendly, quick, and efficient.”

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Posted 1 year ago

“Same day service, took 10 minutes once the technician arrived. 10/10.”

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Posted 1 year ago

“Excellent and professional service!”

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Posted 1 year ago

“The guy who installed the battery was clueless as to how to install a battery in a BMW. He told my wife it was working but in fact, he just shoved it back into the garage and left. When my wife came out to use the car it would not start and the electronics were all f__ed up. I had to tow it to a BMW dealer and they are working on it now. Can't wait to get the bill....”

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Posted 1 year ago

“Amazing service. He was quick and very professional.”

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Posted 1 year ago

“Online ordering and installation by my technician, Faraz was great! It was the actual communication back from 1-800-Battery that was lacking, almost to the point I thought I had gone to a bad website. It was a good idea to print out the receipt, because they don’t email you one there was no confirmation, in regards to my appointment time and when I use the chat feature, it took 20 minutes for someone to get back to me. It was only then that a technician had actually received my information. Like I said, at the beginning, Faraz was amazing! Great customer service”

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Posted 1 year ago

“Such and easy and fast process! Worry and hassle free! My battery died in my garage and wasn’t able to jump it to start. Placed order for battery and installation and the technician was than an hour and a half later. Amazing turn around time.”

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Posted 1 year ago

“Came out when they said they would. Very Fast install and friendly service”

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Posted 1 year ago

“Ordering the battery and making an appointment online was so easy. The technician arrived on time and exchanged batteries very quickly. I will definitely use their services again!”

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Posted 1 year ago

“Eric was great, phenomenal customer service”

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Posted 1 year ago

“very nice guy, quick and easy. Exactly what I needed.”

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Posted 1 year ago

“Well, the installation of my BMW battery wasn't performed correctly, leaving one wire disconnected and causing indicator lights on my dash to go off requiring me to contact alternative mechanics and get access to a specialized computer to reset it. Three calls to customer service and they promised to get back to me about a potential concession and never did. Very disappointing. I'd recommend you go elsewhere for your battery needs based on my experience. -jb”

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Posted 1 year ago

“Muy buena atencion y sobretodo rapida”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Great service and customer support. Josh was my installer and did an awesome job. Even had to replace the new battery because of fitment issues and did it with no problems.”

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Posted 1 year ago

“Quick, pleasant, professional”

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Posted 1 year ago

“The service was great!”

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Posted 1 year ago

“completely painless, and fast!”

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Posted 1 year ago

“My scheduled appointment was between 10 am and noon on Dec. 30th. On December 28th I received a call stating that a tech would be at my home in 10 min. which was in error. On December 30th at 2 pm which is two hours after my scheduled service time, I received a text stating that a tech would be at my home in ten minutes however I was not available at the time they decided to arrive. I then received a dispatch charge to my account because I was present when the tech arrived late. Several issues, several problems lack of resolution qualification by phone staff.”

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Posted 1 year ago

“i been laid up due to an injury at work i didn't have roadside service or aaa your service was a god send came to my house fast professional service and i would definitely use this service again !”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews